Customer Relations Support

hace 1 semana


Barcelona, España Iwantsales A tiempo completo

Desde Iwantsales, seleccionamos un perfil de Customer Relations Support & Success Manager para una empresa líder en soluciones para sector hospitalario con sede en Barcelona. ¿Qué harás?Reportando al manager del departamento y en colaboración con los products manager serás el/la responsable de liderar el equipo de soporte técnico y customer success del cliente usuario de las soluciones. Serán distribuidores y canal directo hospitalario. Ayudarás en la definición y roadmap del producto con fin de mejorar en las funcionalidades y reducir incidencias de las soluciones para mejorar la experiencia del usuario.Establecerás un flujo de customer journey con fin de optimizar los procesos del área de soporte. ¿Qué buscamos?Perfil senior con conocimientos en producto IT de logística hospitalaria (Arquitectura Java, TomCat, etc).Experiencia liderando proyectos de definición de procesos y workflow del usuario para optimizar la respuesta en la resolución de incidencias. Habilidades comunicativas y relacionales como nexo principal del cliente en experiencia de usuario y nexo con departamentos técnicos. Competencias de liderazgo y experiencia en la coordinación de equipos. Experiencia en soluciones de logística hospitalaria, SaaS, On Premise, IoT. Titulación universitaria, ingeniería técnica y estudios en farmacia o experiencia en la industria.Catalán y Castellano nativo, inglés alto. ¿Qué ofrecemos? Contrato indefinido directamente con la compañía final. Salario fijo + variable + beneficios + retribución flexible.Modelo híbrido de teletrabajo, 2-3 días a la semana.  Autorizo a iwantsales a enviarme ofertas de empleo y otras informaciones Certifico que toda la información suministrada es veraz #J-18808-Ljbffr


  • Customer Relations Agent

    hace 2 semanas


    Barcelona, España El Palace Hotel Barcelona A tiempo completo

    Buscamos un CUSTOMER RELATIONS AGENT, con las siguientes FUNCIONES: ? Gestión de la centralita telefónica del hotel. ? Responder, registrar y procesar todas las solicitudes, preguntas o preocupaciones de los huéspedes a través de nuestros canales de comunicación. ? Gestión de las llamadas internas y externas. ? Serás el nexo entre los departamentos de...


  • Barcelona, España Rubiko A tiempo completo

    We are experts in the field of customer support, tailored for the **iGaming** industry. We are searching for a **Polish **speaking **Customer Support Agent** to be part of our team in any city in Spain! You will be providing customer support to our clients in the iGaming industry. **Job responsibilities**: - Provide customer support on gaming, financial,...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** Sitel Group is leader in the Contact Center sector thanks to the work of our employees, offering personalized and professional CX solutions to our clients. We are looking for a Technical Customer Support Representative Renewable Energy to provide high-level customer support for our client, who is a leading global specialist in...


  • Barcelona, España Recruit4. Work A tiempo completo

    Join us as a Customer Support Specialist and make a significant impact on our customers' satisfaction during their stay.Main Responsibilities- Provide exceptional customer service by assisting guests, resolving issues, and answering inquiries promptly.- Address customer queries via phone and email related to bookings, activities, and the Dutch market.- Offer...


  • Barcelona, España H&M A tiempo completo

    Company Description H&M is on a journey to become a truly customer-centric company. Building on our passion for the customer, we are upgrading the shopping experience and taking it to the next level. We’re changing our ways of working to offer our customers a seamless personalized shopping experience on their own terms - where they want, when they want....


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of German and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Spanish and advanced Italian language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Dutch and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Swedish and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Cledara A tiempo completo

    Cledara is the first Software Management platform for fast-growing companies. We combine software management tools for teams with a payments platform to help companies take control of their software investments. This allows them to operate more effectively across teams, comply with regulations and ultimately focus on what really matters - serving their...


  • Barcelona, España SiteMinder A tiempo completo

    At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...


  • Barcelona, España Seqera Labs A tiempo completo

    Do you want to make meaningful contributions and grow your career at a company with a greater purpose? Join Seqera Labs as a Customer Support Engineer! Our Customer Success team seeks a curious person to support clients throughout their Nextflow Tower journey. You will touch all aspects of the business as you answer product questions, guide customers on...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Swedish and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Foundever A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Spanish and advanced Italian language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Portuguese and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client....


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Dutch and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel Group A tiempo completo

    **About Us** **Job Summary** In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Spanish and advanced Italian language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Sitel A tiempo completo

    **About Us**: **Job Summary**: In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Portuguese and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client....


  • Barcelona, España Sitel A tiempo completo

    **About Us**: **Job Summary**: In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Swedish and advanced English language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...


  • Barcelona, España Foundever A tiempo completo

    **About Us**: **Job Summary**: In this occasion, we are looking for a Technical Customer Support Representative Renewable Energy with a native level of Spanish and advanced Italian language skill. Responsible tasks include answering complex technical customer issues by phone and online web tools and to provide support to other departments of our client. The...