Cash Collection Specialist

hace 4 semanas

Barcelona, España Blu Selection A tiempo completo

Description
Are you looking for a new and interesting challenge within a company? Do you want to work closely with different stakeholders? Do you have an outgoing personality and do you like having contact with customers? If so, this opportunity is made for you. Your responsibilities and impact working as a Cash Collector will be:Contacting and following up daily your customers by phone calls or e-mailsUnderstanding the whole OTC process for better dispute managementUnderstanding the legal and contractual recruitment scopeCoordinating with the Billing Teams to solve invoice-related disputesCollaborating with the Sales Team in negotiations with customersLiaising with the Cash Allocation Team to follow up customers' payments and its correct matchingGiving and keeping visibility to the Sales Team on their portfolio's Collection statusCollaboration on one-off French and European projects (reporting, training, process improvement, etc)Preparing the litigation file for Legal proceduresAchieving monthly personal and team Collection targets around Bad Debt and Cash-in amounts
Requirements
You are fluent and professional in English and ideally native in DutchYou are dynamic and organized with a methodical approachYou have good negotiation and communication skills (spoken and written)You can handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)You are a customer-focusYou are able to work under pressure to attain company objectives and Cash Collection KPIs
Offer
What's in it for you?Permanent contractfull-time position with hybrid work scheduleSalary aligned with your experience and the market (base + bonus)Meal vouchers, Health insurance, Life insuranceInternational environment contextCareer opportunitiesStarting date: ASAP Your Future Company:An international SSC widely acknowledged as an excellent service provider for companies all over Europe is looking for experts in finance, administration, marketing, IT, HR and recruitment to join their hub in Barcelona. They offer a dynamic and multicultural environment with a team that includes talents from more than 30 different nationalities who work on high-quality standards.Is this project not the best fit for you? Feel free to check our other opportunities or send us your CV so we can consider you for other projects or future opportunities.

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