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Cash Collection Specialist with Dutch
hace 4 meses
¿Dónde vas a trabajar?
At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.
PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.
¿Qué harás en tu nuevo puesto?
Position Purpose:
Improve Page Group cash flowReduce and avoid Bad DebtIdentify and solve customers' disputesKeep clients accounts up-to-datePrimary Responsibilities:
As member of the Cash Collection Team:Contact and follow-up daily your customers by phone calls or e-mailsRecord the Collection activity and invoices statuses changes in the dedicated Collection toolUnderstand the whole Order To Cash (OTC) process for a better dispute managementUnderstand the legal and contractual recruitment scopeCoordinate with the Billing Teams to solve invoice related disputesCollaborate with the Sales Team in negotiations with customersLiaise with the Cash Allocation Team to follow-up customers' payments and its correct matchingPrepare the litigation file for Legal proceduresGive and keep visibility to the Sales Team on their portfolio's Collection statusAchieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts ¿A quién buscamos (H/M/D)? Fluent and professional Dutch and EnglishCustomer focusStrong problem solving skillsDynamic, organized with a methodical approachGood negotiation and communication skills (spoken and written)Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)Ability to work under pressure to attain company objectives and Cash Collection KPIsDesire to belong to and be an active member of a teamPrevious experience in the role is highly desirable ¿Cuáles son tus beneficios? Experience in a multinational environment (+40 nationalities in the SSC)Competitive compensation and benefits package in Barcelona, various well-being activity options
