Collection Specialist

hace 4 días


Barcelona, Barcelona, España Page Personnel A tiempo completo

¿Dónde vas a trabajar?

At the heart of PageGroup's business are the thousands of people's lives we change, the outstanding service we provide to our clients and candidates and the exciting opportunities within our offices all over the world. We're proud to set the standard in the recruitment profession - our specialist service with a personal touch is how we change lives for people through creating opportunity to reach potential.

PageGroup was established in the UK in 1976. We're now a FTSE 250 organization with operations in 36 countries, providing recruitment services and career opportunities at a local regional and global level.

In Barcelona, our Shared Services Centre regroups positions to support our operations in Europe and globally.

Find out more here:

¿Qué harás en tu nuevo puesto?

As member of the Cash Collection Team, - the main Page Group Continental Europe country:

Manage collection activities for the assigned country, business, region or office customer portfolioContact and follow-up daily your customers by phone calls or e-mailsUnderstand the whole OTC process for a better dispute managementUnderstand the legal and contractual recruitment scopeCoordinate with the Billing Teams to solve invoice related disputesCollaborate with the Sales Team in negotiations with customersLiaise with the Cash Allocation Team to follow-up customers' payments and its correct matchingGive and keep visibility to the Sales Team on their portfolio's Collection statusPrepare the litigation file for Legal proceduresAchieve monthly personal and team Collection targets around Bad Debt and Cash-in amountsAchieve monthly personal and team Collection targets around Bad Debt and Cash-in amounts ¿A quién buscamos (H/M/D)? Fluent and professional English, native or bilingual level of Italian and SpanishPrevious experience in the role highly desirableDynamic, organized with a methodical approachGood negotiation and communication skills (spoken and written)Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes)Customer focusAbility to work under pressure to attain company objectives and Cash Collection KPIs ¿Cuáles son tus beneficios? Experience in a multinational environment (+40 nationalities in the SSC)Competitive compensation and benefits package in Barcelona, various well-being activity options
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