Customer Insight Analyst

hace 1 mes


Barcelona, España Travelperk A tiempo completo

.About UsWe are TravelPerk: a scaling unicorn valued at $1.4 billion that has raised over $400m since our creation in 2015. Backed by world-class investors with portfolios including AirBnB, Stripe, Slack, Trello, Gusto, Twitter, Farfetch and Deliveroo, our team comprises A-players from the travel and technology industries.We've been named the fastest-growing SaaS startup in the world by SaaS1000 and featured as one of the hottest startups to watch by both Forbes and Wired. We're revolutionizing the B2B corporate travel market—worth over $1.3 trillion— to connect people in real life in an enjoyable and sustainable way.TravelPerk is innovative. We have welcomed and acquired the likes of Click Travel, NexTravel and Albatross to the team. From TravelCare, to FlexiPerk and GreenPerk, we are shaping the industry's future. Our team continues to emerge stronger and stronger as we adjust to the new normal—and that's where you come inIf you're ready to take off with us, keep readingIn this role, you will be pivotal in instilling a deep understanding of our customers, prospects, and the competitive landscape in our company. Your mission is to empower our teams to create transformative products that redefine business travel.You possess a unique blend of storytelling and analytical acumen, capable of weaving compelling narratives from customer insights and market data that ignite strategic action. You'll serve as the visionary, understanding the bigger picture of our target personas, business model, competitors, and go-to-market strategy.In your role, you will be a strategic advisor and collaborative partner to our Product and Design (leadership) teams. You will also engage with our Business Operations, Data, UX-Research, Go-To-Market, and Customer Care leaders to ensure a unified approach.About the roleThis is an opportunity for company-wide impact by delivering inspiring, actionable insights and deep customer understanding



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