Client Services Director
hace 2 meses
Publicis Groupe, the world's second largest communications group, is a solutions platform that is present in more than 100 countries and has more than 98,000 employees. With a unique work philosophy, The Power of One puts clients at the center by promoting the growth of their business through creative agencies (Publicis, Leo Burnett, Publicis Health, Wysiwyg, Nurun and Digitas), media (Zenith, Starcom, Spark and Performics), and areas of transversal knowledge. Publicis Groupe links Creativity, Technology and Data offering a value proposition that effectively connects brand and consumer.
Do you want to know more about the agency/brand or area of expertise you will be applying for on this role? Keep reading
Spark Foundry is a global media agency that exists to bring HEAT – Higher Engagement, Affinity, and Transactions – to brands. By combining flawless media fundamentals with aggressive innovation, Spark inspires consumers to pay more attention; to care more about our clients' brands; and to buy more products and services from them.
Balancing the nimble spirit of a startup with the powerhouse soul of Publicis Groupe, Spark Foundry delivers the best of both worlds to a client roster that spans some of the world's best and most beloved brands and companies. We combine boutique-caliber insights and service with the buying clout and first-look access of a global leader, bringing the heat to challenger brands that want to act like giants, and to giant brands that want to act like challengers.
With a Millennial-friendly, bottom-up culture that celebrates diversity and aims for all voices to be heard, Spark has become a magnet for the industry's best talent, with one of the best retention rates in the industry. And by applying a whole-person approach to professional and personal development, Spark develops a workforce that is well prepared for today's challenges, and also poised to create meaningful careers in the years to come.
Because we know that heat arises the intersection of complementary forces, our professionals come from myriad disciplines and backgrounds: data, analytics, and insights; content and creative production; communications and strategy; finance and marketing; and sociology, psychology, and other liberal arts disciplines.
Come and join us
Job Description As a Client Services Director , you will have to deliver impeccable service of award-winning strategies and communications ideas. You should be able to efficiently manage an integrated group of professionals in a very synergic way, assuring brilliant basics to the Client while delivering a continuous degree of incremental sophistication and business-digital transformation, thus reporting into better global results.
How you'd spend your day:
Quality control of the agencies output – response to briefs, content projects, performance execution, etc.
Ensure excellent relationships with other agency partners and with key media owners.
Synergic internal coordination of all projects (at both local and international level).
Together with the team, lead a continuous transformation, moving our planning to a consumer centric, mindset-based planning, capitalized on data.
Ensure ideas are high quality, inspirational, game-changing and help our clients deliver their brand's ambitions in the ever-changing media marketplace.
Creative & Media (branding & performance) coordination.
Set up a measurement plan for performance accounts.
Work on cross-sell initiatives that involve data, technology, production, creative and media.
Leadership and people management.
Qualifications What we're looking for:
Degree in Marketing/Advertising & Public Relations or minimum 12 years working in media planning strategy.
Strong knowledge of the Spanish media landscape dynamics.
Experience in performance (at least 2 years) both in platforms or managing a pure performance account.
Steadfastly pushes self and others for results.
We think you're awesome if you:
Have a good level of English (C1 or more).
Have worked with International clients.
Management of multidisciplinary teams.
Excellent communication and interpersonal skills, dynamic, flexible and proactive.
Open to new ideas and change.
Additional Information Why join us? Because we offer reasons such as:
Flexible Benefits (Cobee): Enjoy more than just work with flexible compensation including meal vouchers, health insurance, transportation, and more.
Growth Opportunities: You can advance in your career not only through the experience of working with major clients but also by accessing local and global training programs specialized according to your role, covering both technical and soft skills.
Free Online Training: You can access unlimited courses from LinkedIn Learning and Udemy Catalogs through our artificial intelligence platform "Marcel".
Online English Classes: Benefit from group weekly classes by native teachers if you have a B1 level of English or above.
Partner Certifications: You'll have the opportunity to obtain certifications from industry giants such as Meta, Google, or Amazon.
Work from anywhere: Telecommute up to 6 weeks from over 100 countries with our #WorkYourWorld program.
Attractive holidays package including your birthday & Advertising Day off plus some additional days off. Rest is also important
Work-Life Balance: Enjoy a hybrid model with up to two days working from home and intensive summer hours. Full remote in Easter, Christmas & 3 weeks in Summer. Flexible work start schedule.
Well-being: We prioritize the well-being of our staff and organize various health initiatives such as daily meditation or yoga among others.
Subsidised breakfast & daily menu at our Café Marcel canteen. Bon appétit We are certified as a Great Place to Work, your happiness and providing you with an outstanding experience means a lot to us, let's enjoy
Here at Publicis Groupe, we are committed to building a culturally diverse workforce and therefore strongly encourages applications from underrepresented groups. We are committed to equality of opportunity and welcome applications from all individuals, regardless of their background: we do not discriminate on the basis of race, color, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status on any individual´s status in any group or class protected by law.
If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with the recruiter who contacts you.
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