Qs-08 - Senior Product Management Associate Ell

hace 3 días

Zaragoza, España Pearson A tiempo completo

.About English Language LearningIn the English Language Learning (ELL) business unit, we aspire to become the world's leading destination to learn and improve English language skills.Our main focus is on committed learners from around the world, who are motivated by outcomes because they want to reach their full potential through learning English.About the roleThe role of the Senior Product Management Associate, Institutions Portfolio Strategy is to contribute to and enable the development, go-to-market, commercialization and continuous improvement of the products within their remit.The Associate works under the guidance of the product manager, helping them bring new products to market, support existing products through training, and project manage new features/initiatives to meet customer needs.In this role, the individual will work in an integrated manner taking into account the various solutions that a customer may adopt and ensure consistency in the customer experience.Your key accountabilitiesDevelop and design go-to-market plans, presentation of plans to stakeholders and implementation of plans in collaboration with the sales, marketing and support teams specifically for the Portfolio Strategy team.Develop sales enablement tools and internal training materials.Be a line of escalation support for the internal sales teams.Drive product literacy by conducting training for global sales teams and present at external meetings related to the Portfolio Strategy products.Partner with the product manager in the Portfolio Strategy team to bring new products to market, leading on specific initiatives and projects as identified.Drive analysis and requirements for products to support specific customer and learner needs.Lead market, competitive and product research and customer feedback programs.Collate customer insight to make it actionable to support decision making.Be a product champion and provide insight to inform strategy and product development for the Product Strategy team.Coordinate communication and translation of enhancements, issues and fixes between development teams, product, sales and marketing.Partner with operations and support to develop requirements for customer implementation and support.Manage customer escalation and complex issues that the Ops/support teams are not able to address.Provide project governance and oversight as needed.Lead cross-functional project team meetings and provide written updates.About youQualifications:Degree or equivalent preferred.Experience in product management or educational technology.Experience in collaborating with in-house staff, freelance writers, and editors.End-to-end digital project management experience.Success driving product adoption utilizing B2B and B2C strategies.Experience in education, learning, or assessment field preferred.Experience in agile product management methodologies, preferred

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