Operations / Hospitality Intern
hace 2 meses
Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need is just a tap away. To be better is a never-ending pursuit and revolutions don't happen overnight. But, together, we can forever change the way people stay, for the better.
We are looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an amazing Sonder guest experience. Our Sonder locations are distributed across a city in different shapes, sizes, ages, and styles, and we pride ourselves on offering a hotel-like service. That's what you'll own.
Life at Sonder We aspire to build a workplace where employees can thrive. Our culture shapes how we make decisions, how we conduct meetings, how we communicate, and how we treat each other. It's the coordinated way in which we work that gives us a shot at achieving the epic tale we hope to be part of. Our Leadership Principles are a foundational part of our culture and they play a vital role in guiding the values and actions of our team members. Each of these principles is at the heart of what we do. Check out this article to find out more about our Culture and Principles.
Our Hospitality Internship opportunity provides aspiring hospitality professionals an insight into a world renowned hospitality/ tech brand, where your learning and growth is a top priority for our city teams. Our Interns will take part in one of our most versatile roles, it is the perfect opportunity for anyone who loves being on the go and finds fulfillment in serving our guests. If you're ready for an evolving and fast-paced environment that is focused on delivering amazing guest experiences, we'd love to hear from you
To be considered for this role you MUST currently be in education - a learning agreement will be required from your University. The Opportunity Respond to day-to-day guest requests, issues, and other outreach using the Sonder Service Principles. Be the face of Sonder, and make an awesome first impression on our guests, visitors, and all internal and external partners. Provide friendly, upbeat service to all of our guests both in person and via chat, phone, and email. Flex to support the back-of-house/Hospitality Agent team on a day-to-day basis as needs arise through housekeeping quality audits, inventory checks, and minor maintenance and technology issues. Assist with inventory duties such as preparing turnover kits, receiving deliveries, and tracking linen/consumables use. Ensure the maintenance, cleanliness, and organization of both guest-facing and back of house working spaces including lobbies, office, storage closets, warehouse and others, as assigned. Travel to multiple Sonder properties throughout the local market, as required. Learn from the best hospitality professionals in the business on how to successfully run front desk and back office operations. Who We Look For Guest-centric and positive mindset. Organized, hardworking, and detail-oriented. Thrives in a fast-paced, ever-changing, always challenging startup environment. Ability to work effectively both in a team environment as well as independently. Comfort in independent problem solving with the humility to ask for help when needed. Unintimidated by using mobile apps while in the field for team collaboration and communication. This role requires regular access to a reliable smartphone, reliable transportation and willingness to travel between properties on a daily basis when working. (Reliable transportation includes biking, walking, public transportation, scooter and/or other forms of transit that provide reasonable work associated transit times between locations). Proficiency in languages other than English + Spanish is a plus. Benefits We offer attractive employee travel perks for any Sonder location as well as competitive stock, health and lifestyle benefits. For eligible employees, benefits may include:
Competitive compensation. Generous stock plan. Medical, dental, and vision insurance (where applicable). Flexible vacation. Wellness and volunteering days. Annual free credits and discounts to stay in Sonders. Workplace flexibility (for remote-specified positions only). Equal Opportunity We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other classification protected by applicable state, federal or local law. Extend Hospitality To All is one of Sonder's Leadership Principles. Living up to that principle means fully embracing diversity: ensuring that all of our employees, guests, partners, and communities feel safe, respected, included, cared for, and empowered.
As part of our commitment to creating a workplace open to all, we have created Sonder Circles, also known as employee resource groups. These groups aim to foster a diverse, equitable, and inclusive workplace aligned with the communities they serve.
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ******.
#J-18808-Ljbffr
-
Operations / Hospitality Intern
hace 2 meses
Madrid, España Sonder A tiempo completo.Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they...
-
Operations / Hospitality Intern
hace 3 meses
Madrid, España Sonder A tiempo completoSonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same - each property has a bespoke design and contains a mix of rooms, suites, and apartments. Though each Sonder is unique, our mobile app allows guests to effortlessly navigate their stay. From check-in to checkout, everything they need...
-
Hospitality Operations Coordinator
hace 3 semanas
Madrid, Madrid, España Sonder A tiempo completo**About Sonder**Sonder is a revolutionary hospitality company that's changing the way people stay. We're on a mission to make a world of better stays open to all, and we need your help!**The Opportunity**We're looking for someone who breathes hospitality operations and is energized by the opportunity to maximize, motivate, and inspire a team to deliver an...
-
Hospitality Operations Trainee Position
hace 3 semanas
Madrid, Madrid, España Pestana Hotel Group A tiempo completoCompany OverviewPestana Hotel Group is a leading international hospitality company with a presence in 15 countries, over 100 hotels, and a team of 10,000 passionate professionals. Founded in 1972, the group has established itself as a major player in the tourism sector, driven by its commitment to excellence and customer satisfaction.Job DescriptionThis role...
-
Senior Hospitality Operations Manager
hace 1 mes
Madrid, Madrid, España Utopia A tiempo completoWe are seeking a highly skilled Hospitality Quality and Compliance Strategist / Head of Product to lead our luxury hospitality projects. This role requires a professional with extensive product creation and operational experience in hospitality projects, capable of assessing and influencing design from an operational perspective and building the luxurious...
-
Global Operations Director for Luxury Hospitality
hace 3 semanas
Madrid, Madrid, España Smartrental A tiempo completoJob SummaryThe Global Operations Director for Luxury Hospitality will lead the strategic planning, direction, and coordination of hotel operations across various geographical areas.
-
Head of Hospitality Operations
hace 3 semanas
Madrid, Madrid, España Marriott International A tiempo completoJob Summary: We are seeking a highly motivated Head of Hospitality Operations to join our team. This is an entry-level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club, and Laundry if applicable. The ideal candidate will work with employees to clean and maintain guestrooms and public spaces,...
-
Hospitality Operations Manager
hace 3 semanas
Madrid, Madrid, España Marriott International A tiempo completoAbout the RoleThe Hospitality Operations Manager - Food and Beverage is a key position within Marriott International, responsible for leading all restaurant and bar operations. The successful candidate will be expected to maintain the highest standards of guest experience, team leadership, and training culture.Key ResponsibilitiesLead pre-shift meetings to...
-
Hospitality Operations Manager Intern
hace 1 mes
Madrid, Madrid, España The Social Hub Group A tiempo completoJob Description:As a F&B Host and Customer Experience Specialist, you will be at the forefront of our guest-facing operation. You will be responsible for providing a warm welcome to our guests, assisting your colleagues during service, and being a secret concierge to the city, answering guests' questions about the best places to visit, eat, shop or party.Key...
-
Hospitality Operations Trainee
hace 2 semanas
Madrid, Madrid, España Pestana Hotel Group A tiempo completoPestana Hotel Group is a multinational company in the tourism sector with a growing presence worldwide. Our group has over 11,000 rooms under direct management and a global team of 7,000 professionals.We are looking for passionate individuals to join our Food and Beverage operations team and contribute to creating memorable experiences for our guests.As a...
-
Hong Kong Housekeeping Hospitality Intern
hace 4 semanas
Madrid, Madrid, España Rmc Asia A tiempo completoAre you looking to embark on a career-defining adventure in the heart of Hong Kong? RMC Asia, a leading organization promoting Educational Travel & Cultural Exchange Programs, is seeking a highly motivated and enthusiastic individual to join their team as a Housekeeping Intern at a 4-Star Hotel by The Arca Hotels.About the RoleThis exciting internship...
-
Hospitality Operations Coordinator
hace 3 semanas
Madrid, Madrid, España Accor Hotels A tiempo completoCompany OverviewWelcome to the award-winning Mövenpick Hotel Bahrain, a 5-star hotel located near Bahrain International Airport. Our hotel boasts 97 luxury rooms and 10 suites with state-of-the-art facilities and amenities.SalaryThe estimated salary for this position is $45,000 - $60,000 per year, depending on experience.Job DescriptionOrganize all...
-
Finance Operations Intern
hace 6 meses
Madrid, España Deliverect A tiempo completo**Deliverect** As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all...
-
Finance Operations Intern
hace 6 meses
Madrid, España Deliverect A tiempo completo**Deliverect** As a rapidly scaling global SaaS unicorn, Deliverect stands at the forefront of revolutionising technological solutions for the dynamic hospitality and Q-commerce sectors. Our mission is clear: to empower ambitious individuals with the skills and knowledge to make a positive impact on business. Developing in their professional careers, all...
-
Hospitality Operations Manager
hace 2 semanas
Madrid, Madrid, España Hotel Mandarin Oriental Ritz, Madrid A tiempo completoCompany Overview: Mandarin Oriental Ritz, Madrid is an award-winning luxury hotel with a rich history and stunning design.Job Description:Lead the Palm Court Management Team to achieve departmental goals and ensure exceptional guest satisfaction.Provide leadership, direction, and support to outlet colleagues during operation hours.Handle complaints promptly...
-
Operations Intern
hace 6 meses
Madrid, España FeverUp A tiempo completoHi, we're Fever We're excited you are checking out this job offer. We are _the_ leading global live-entertainment discovery tech platform with a clear mission**:to democratize access to culture and entertainment.** How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through...
-
Operations Intern
hace 3 semanas
Madrid, España Feverup A tiempo completoHi, we're Fever We're excited you are checking out this job offer. We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through...
-
Operations Intern
hace 6 meses
Madrid, España N11 CINTRA SERVICIOS DE INFRAESTRUCTURAS SA A tiempo completo**About us**: Cintra es una de las compañías líder en la promoción privada de infraestructuras de transporte en todo el mundo, por número de proyectos y por volumen de inversión. Actualmente gestiona cerca de 1.475 kilómetros de autopistas en 9 países, entre las que se encuentran la 407 ETR en Toronto (Canadá) y 5 autopistas Managed Lanes en Estados...
-
Operations Intern
hace 6 meses
Madrid, España Ferrovial external A tiempo completoAbout us: Cintra es una de las compañías líder en la promoción privada de infraestructuras de transporte en todo el mundo, por número de proyectos y por volumen de inversión. Actualmente gestiona cerca de 1.475 kilómetros de autopistas en 9 países, entre las que se encuentran la 407 ETR en Toronto (Canadá) y 5 autopistas Managed Lanes en Estados...
-
Guest Operations Intern
hace 2 meses
Madrid, España Ukio A tiempo completo**About Ukio |**: We are one of the most promising startups of 2024 with headquarters in Spain. We were founded in Barcelona, and since then, we've expanded to include offices in Madrid, Lisbon, Berlin, and Paris. This is only the beginning as we've got our sights set on spreading to the rest of Europe and later to include other continents as well. Ukio's...
