Customer And Business Support Administrator

hace 1 mes

Jerez de la Frontera, España Lloyd'S Register A tiempo completo

.Lloyd's RegisterLocation: Cadiz, Spain (6 months fixed-term contract)What We're Looking ForWe are looking for a temporary Administrator to be part of our Customer and Business Support team, giving support to France ports.As part of this role, you will facilitate the delivery of a professional and responsive service to internal and external clients.What We Offer YouCompetitive salaryThe opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.The roleSupport customer inquiries using ByD (SAP) and Outlook.Coordinate Surveys of Marine Equipment and Components with Attending Surveyor(s) and Clients/Manufacturers.Create Sales Quotes in ByD/SAP to reflect the signed quotations. Update Workbook/Calendar as required.Issue RFS (contracts) to clients/manufacturers, in accordance with attending Surveyor's instructions.Update the sales orders with information from our filing Sharepoint platform.Liaise with Marine Equipment and Components and collaborate regarding Clients/Manufacturers' inquiries.Build and maintain good client relationships through proactive communication and action to fulfil client expectations.Responsible for the accuracy and completeness of client data in Marine & Offshore business systems.Liaise with and provide support to other team members, departments and offices, as may be required.Develop a good understanding of Marine & Offshore products, services, systems and processes on an on-going basis.Identify and suggest improvements to service delivery processes and procedures.What You BringA Bachelor's degree or equivalentFluent Spanish and English, knowledge of French would be considered as a plusExpertise knowledge of Microsoft packages, Excel, Word and OutlookSAP knowledge in particular Business by Design.Previous experience from a customer orientated backgroundExcellent interpersonal and team working skills, willingly participates and contributes in team activity and discussion, building rapport with colleagues, respects diversity and takes account of other people views, responds positively to requests and feedback from others, is polite, helpful and respectful and shares information with others.About UsWe are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry's future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day

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