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Microsoft Business Applications cloud is recognized by analysts as a leader in the CRM, ERP, application platform space. Trusted by global businesses as their platform of choice, Microsoft Business Applications uniquely enables customers to optimize their operations, engage their customers, empower their people, and transform their products. It's a new data-driven world, and Microsoft is the only platform in the industry built from the ground up with data and intelligence at the center. Microsoft Business Application solutions include virtually unlimited data sources from customers' applications including legacy, first and third-party, vendor, customer and many more. This unified approach to data and intelligence enables customers to make informed proactive business decisions with deep insights powered by AI and industry-leading analytics to drive business transformation.
The Business Applications Global Black Belt (GBB) teams are sellers with a passion to help customers digitally transform the way in which their business runs, driving new levels of profitability for their organization. As a Business Applications Sales Specialist on our Global Black Belt Team, you will be an industry-aligned, outcome-driven sales expert. Working with our most important customers, you will help them with their end-to-end business transformation needs by envisioning solutions and associated business value to existing pain points and needs. You will participate in the sales process, from validating opportunities, to drive transformative business case, to landing market-making wins with customer reference examples. You will provide customers with the value of new and emerging solutions aligned to their business needs within the Microsoft Business Applications' portfolio of offerings through our defined sales method. You will establish yourself as a Business Value industry expert resource to internal peers, teammates, partners and customers across EMEA.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Value Proposition Development: Collaborate with cross-functional teams including STU and ATU sales, service partners and customer success to develop compelling value propositions tailored to different customer segments.
Business Case Analysis: Conduct analysis of customer needs, challenges, and business objectives to articulate the quantifiable value proposition of our software solution alongside a compelling value narrative. This involves understanding ROI metrics, cost savings, revenue growth opportunities, and other business impact factors.
Consultative Selling: Engage with prospective customers in a consultative manner, focusing on understanding their unique challenges and goals, and demonstrating how our proposed software solution aligns with their strategic objectives to deliver tangible business value.
Post-sales alignment: Work with partners, reference teams and customer success to support successful adoption to deliver measurable value.
Qualifications
Additional or Preferred Qualifications
Experience with selling CRM/ERP or similar software-as-a-service, cloud-based business applications to large enterprise accounts exceeding sales targets.
Deep Understanding of:
Business solutions, specifically: Marketing Automation, Sales Automation, Relationship Sales, Customer Service, Field Service, and Low Code offerings.
Expert understanding of experience selling into one of the following industries: Financial Services, Manufacturing, Healthcare, Retail and Government.
Broad understanding of commercial cloud offerings, ideally including Microsoft's cloud platform, as well as competitors and related ecosystems. Security, regulatory and compliance needs of global customers.
Desired Skills:
Analytical Skills: Ability to conduct an analysis of customer needs and business value drivers to articulate compelling value propositions.
Strategic Thinking: Capacity to understand the broader strategic objectives of customers and align the software solution with their long-term business goals.
Customer-Centric Mindset: Focus on understanding and addressing the unique challenges and objectives of customers to deliver tailored value propositions.
Required/Minimum Qualifications:
Solid technology-related sales or account management experience OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field
AND strong technology-related sales or account management experience
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