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hace 3 meses
Radisson Hotel Group is one of the world's largest hotelgroups with ten distinctive hotel brands, and more than 1,160 hotels inoperation and under development in 95+ countries. The Group's overarching brandpromise is Every Moment Matters with a signature Yes I Can service ethos.People are at the core of our business success andfuture. Our people are true Moment Makers and together we bring the culture,spirit, environment and opportunities that empower you to be your best, everyday, everywhere, every time. Together, we make Every Moment Matter.We are now looking for Cluster Group, M&E Trainee tojoin our dynamic team here at Radisson Hotel GroupThe Cluster Group, M&E Trainee roleYou will be a sales driven, passionate and thrive offworking with a team of talented individuals who are dedicated to deliver anexceptional service where we believe that anything is possible, whilst havingfun in all that we doKey Responsibilities of the Cluster Group, M&ETraineeEnsure allenquiries are answered to RHG standard within the agreed time frame, whereall aspects of the client and guest experience are delivered to thehighest levels, ensuring company standards are attained and adhered to.Completing theagreed enquiry process through to signed contract stage, ensuring that allRHG tools are used to maximise conversion and sales opportunities.Participate inthe conversion of inbound and outbound enquiries (where applicable) acrossall platforms. Contributing a sales hungry culture within the team tocapture all available opportunities for the Radisson Hotel Group.Proactively look for new opportunities and cross sell at all timesCollaborate withcolleagues to maximize client and guest satisfaction, delivering apositive and responsive approach to enquiries and problem resolution.Develops andbuilds own skills, knowledge and experience at every opportunity withinthe meetings & events department, which aligns with the culture ofgrowth, development and performance expected by the company.Qualities we are looking for the Cluster Group, M&ETraineeProvenexperience in meeting and eventsAbility to adaptto changing service environmentsGood atbuilding strong relationships with existing clients and accountsCreativity toproduce a pro-active sales culture environmentPro-active witha hands-on approachPassion for thehospitality industryAbility tomanage work ensuring that tasks assigned are deliveredFluent inEnglish and / or French and SpanishAre you passionate and Sales driven? Why not come andjoin us at the Radisson Hotel Group to Make Every Moment Matter#J-18808-Ljbffr
