Commercial Director

hace 7 días

Barcelona, España Iron Mountain A tiempo completo

Commercial Director - Spain The Commercial Director - Corporate will be responsible for leading the Iron Mountain Commercial Team responsible for corporate customers to achieve the sector revenue and EBITDA target and to improve customer retention. This includes the leadership, management and development of the commercial team in order to achieve set targets.
Responsibilities: Sector to Delivery of the in-year budget growth for revenue and EBITDA
Increased customer retention
Decreased dilution, PW
Accuracy and timeliness of pipeline reporting
Ownership of all enterprise customers
Management of Sales Performance through leadership and management of team (focusing on productivity, individual performance and teamwork)
Definition of commercial strategy for achieve EBITDA and Revenue accelerated growth targets,
Collaborate with and coordinate diverse teams (marketing, sales, customer service etc.) in order to achieve EBITDA & revenue targets
Development of a 3-5 year business plan to aggressively grow revenue from enterprise customers including pricing strategy
Advocate innovations and investments to better serve needs of IM enterprise customer base
Responsible for creating customer experience strategy to deliver competitive advantage & sustain profitability
Provide leadership in establishing customer-focused culture. Implementing and managing initiatives tools that drive to customer satisfaction, loyalty and retention in efficient and standardized approach
Responsible for driving and influencing future service roadmaps within customer experience
Play a senior advisory role to business leaders, evaluating product performance to help proactively develop business opportunities
Conducting market research and analysis to create detailed business plans on commercial opportunities (M&As, expansion, business development, or any other long-term proposals.)
Understand market trends and market information in sector, identify impact to customers and share internally for further analysis
Define pricing strategy to be able to win deals
Define Partnership local ecosystem to win
Key Skills, Requirements and Competencies: Full driving license
English qualification or certificate
Appropriate Senior Management courses and qualifications
Secondary education and/or higher education degree (or equivalent experience)
Skills (including languages):
Ability to work well and at pace under pressure while delivering results to exacting deadlines
Proven ability to build successful, long terms senior level customer relationships
Ability to build and develop successful long term relationships with key internal stakeholders including, operational management, sales and other teams and departments
Performance coaching in a sales context
Ability to develop and maintain the sales team's product and industry specific knowledge
Energetic, dynamic, tenacious, resilient
Strong commercial astuteness and financial understanding
Strong communication and influencing skills at a senior level
Experience:
Proven sales management experience within a highly competitive commercial environment
Ability to work and communicate effectively within a multicultural environment and with all levels, internally and externally.
Proven experience of developing detailed customer / sector knowledge through networking and professional association membership
Proven experience of effective negotiation and complex problem solving

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