Trust & Safety Investigator With Czech
hace 2 meses
In collaboration with a leading Outsourcing/BPO consultancy, we are excited to offer a unique opportunity for a Czech-speaking Trust Safety Investigator to join a dynamic team in Lisbon. You will play a critical role in supporting a major technology company that specializes in mobility services, including vehicle and scooter rentals, car sharing, and food delivery. If you're passionate about safety, enjoy problem-solving, and are ready for an engaging challenge, this role is for you Location: Lisbon, Portugal Employment Type: Full-time Schedule: Rotating weekly schedule – 8-hour shifts with breaks, 5 days per week (Monday to Sunday, 24/7) Remuneration: Base salary What You'll Do: As a Trust Safety Investigator, you'll be the first line of defense in ensuring safety and compliance across the platform. Your responsibilities will include: Review Escalated Cases: Assess and investigate potential policy violations or safety concerns raised by customers and drivers. Customer Interaction: Handle inquiries via phone, helpdesk, and live chat, providing support and empathy, especially during critical safety cases. Outbound Investigations: Conduct outbound calls to gather additional information and verify complaints from both riders and drivers. Resolve Issues with Care: Address customer complaints, provide solutions, and follow up to ensure complete resolution while maintaining a high level of customer service. Deep Knowledge of Services: Stay informed about the company's services to proactively provide suggestions and efficient support. Policy-Based Decisions: Analyze cases and make decisions based on established guidelines and policies. Confidentiality Compliance: Safeguard customer information by adhering to corporate confidentiality policies. What You Bring: Language Skills: Native-level fluency in Czech (C1-C2) and strong English proficiency (B2), both oral and written. Problem-Solving Mindset: Ability to make sound decisions based on policies and adapt to dynamic situations. Customer Focused: A passion for helping others and providing empathetic, effective support. Resilience: Ability to handle stressful situations with composure, especially in sensitive or urgent cases. Team-Oriented: Comfortable working in a structured, team-focused environment. What's in It for You: Paid Time Off: Enjoy 22 days of holiday per year. Health Coverage: Private health insurance to keep you covered. Relocation Support: Assistance with flight costs, a room in Lisbon, and experienced support for relocating colleagues. Training Development: Receive compensated training (50% of the rate during the 15-day onboarding period) and access to free Portuguese classes. Travel Perks: Yearly flight home sponsored by the company. Temporary to Permanent Contract: Start with a 12-month contract and the opportunity for a permanent role after 2 years. Fun Recreation: Enjoy activities like water sports, soft trekking, and more in a creative and positive team atmosphere. Take the next step in your career while enjoying the vibrant lifestyle of Lisbon. If you're ready to join a forward-thinking team that values safety and customer satisfaction, apply today
-
Czech Speaking Trust and Safety Investigator
hace 3 semanas
España Recruitment Direct A tiempo completoCzech Speaking Trust and Safety Investigator - LisbonLisbon, Portugal - Office basedOur client is recruiting Czech speakers for this Trust and Safety Investigator role.Gross salary per month is €1060 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively, if no accommodation is required, gross salary can...
-
Slovak Speaking Trust and Safety Investigator
hace 2 semanas
España Recruitment Direct A tiempo completoSlovak Speaking Trust and Safety Investigator - LisbonLocation: Lisbon, Portugal - Office basedOur client is recruiting Slovak speakers for this Trust and Safety Investigator role.Salary: Gross salary per month is €1040 + free accommodation for the whole 12 month contract (own room in a shared house/apartment). Alternatively, if no accommodation is...
-
Trust & Safety Specialist
hace 4 semanas
España Fever España A tiempo completoHi, we’re FeverWe’re excited you are checking out this job offer. We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment. How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through...
-
Digital Trust and Safety Analyst with Italian
hace 4 días
España Cataloxy A tiempo completoPublicada: 29.11.2024. Actual hasta: 13.12.2024Ofertas de empleo Digital Trust and Safety Analyst with Italian (m/f/d)TELUS Digital EuropeID: 206185 4Digital Trust and Safety Analyst with Italian (m/f/d), BarcelonaSalario: a convenirSummary informationPuesto: Digital Trust and Safety Analyst with Italian (m/f/d)Publicada: 29.11.2024. Actual hasta:...
-
Trust & Safety Manager
hace 2 semanas
España buscojobs España A tiempo completoHi, we’re Fever. We’re excited you are checking out this job offer.We are the leading global live-entertainment discovery tech platform with a clear mission: to democratize access to culture and entertainment.How do we achieve our mission? Fever has developed a proprietary technology that inspires a global community of over 125M people through...
-
España Cross Border Talents A tiempo completoJob Opportunity: Digital Trust & Safety Analyst Language Skills Needed: Fluent French / Dutch / Norwegian or Danish speakers needed Location: Sofia, Bulgaria (Hybrid Role) High Salary /up to 2500-3000 Additional Benefits Included About the Role: As a Digital Trust & Safety Analyst, you will moderate content and ads to ensure a safe online environment. The...
-
España Cross Border Talents A tiempo completoJob Opportunity: Digital Trust & Safety Analyst Language Skills Needed: Fluent French / Dutch / Norwegian or Danish speakers needed Location: Sofia, Bulgaria (Hybrid Role) High Salary /up to 2500-3000 Additional Benefits Included About the Role: As a Digital Trust & Safety Analyst, you will moderate content and ads to ensure a safe online environment. The...
-
España Cross Border Talents A tiempo completoJob Opportunity: Digital Trust & Safety Analyst Language Skills Needed: Fluent French / Dutch / Norwegian or Danish speakers needed Location: Sofia, Bulgaria (Hybrid Role) High Salary /up to 2500-3000 Additional Benefits Included About the Role: As a Digital Trust & Safety Analyst, you will moderate content and ads to ensure a safe online environment. The...
-
Senior Software Engineer, Trust and Safety
hace 6 días
España A Place for Rover, Inc. A tiempo completoWho we are:Want to make an impact? Join our pack and come work (and play!) with us.We believe everyone deserves the unconditional love of a pet—and at Rover, our mission is to make it easier to experience that love. Founded in 2011, the Rover app and website connect dog and cat parents with loving pet sitters and dog walkers in neighborhoods across the US,...
-
Digital Trust And Safety Analyst With Portuguese
hace 2 semanas
España buscojobs España A tiempo completoDescriptionIf you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Digital Trust and Safety Analyst with Portuguese (m / f / d). Next Training Starts on: January 7th, 2025.Overview of tasks:Back office support onlyTaking over general administrative tasksProvide online support for...
-
Sales Team Leader With Czech Or Slovak
hace 4 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy which assists businesses in creating positive, interactive, and successful customer interactions using a blend of human touch and technology. Together, we're looking for a Czech or Slovak speaking Sales Team Leader to join their teams in Gdansk. Position: Sales Team Leader with...
-
Digital Trust And Safety Analyst With Hebrew
hace 2 semanas
España buscojobs España A tiempo completoDescriptionIf you want to live customer service at its best, we have the ideal job for you. We are looking for new members to join our team as Digital Trust and Safety Analyst with Hebrew (m / f / d) - Relocation assistance to Barcelona! Next Training Starts on: January 7th, 2025.Overview of tasks:Back office support only.Taking over general administrative...
-
Sales Executive with Czech
hace 4 semanas
España Babel Profiles S.L A tiempo completoAre you an ambitious, proactive, and energetic individual looking to take the next step in your sales career? Do you want to join a growing corporate travel solutions company? If so, we’d love to hear from you! Our client, an innovative and rapidly expanding international company in the corporate travel industry, is seeking a motivated Sales Executive to...
-
Director Global Pharmacovigilance
hace 4 semanas
España Teva A tiempo completoDirector Global Pharmacovigilance - Safety PhysicianLead the safety profile of the assigned product(s) during clinical development including Company Sponsored studies, Investigator Sponsored studies, Compassionate Use and Disease Monitoring Programs. Collaborate with other R&D teams to ensure execution of the safety strategy.Contribute to clinical documents,...
-
Czech Customer Advisor, Work in Greece
hace 2 semanas
España apply2day A tiempo completoDescriptionAre you a fluent Czech speaker? You can now work remotely as a Czech Customer Care Agent for a multinational BPO company in Greece, where you will be able to explore Greece and work simultaneously!Responsibilities•Managing of incoming calls•Identify and access customers’ needs to achieve satisfaction•Build relations of trust through open...
-
Medical Director, Patient Safety Physician
hace 1 mes
España AstraZeneca A tiempo completoMedical Director, Patient Safety Physician Join us at AstraZeneca in the Vaccines and Immune Therapies division as a Medical Director, Patient Safety Physician. This role is pivotal in our mission to provide long-lasting immunity to millions of people and directly impact the lives of populations around the world. We are at an exciting frontier of medicine,...
-
Paralegal - Trust Administration
hace 1 mes
España Atticus Inc A tiempo completoGadzo Law, P.C. is a forward-thinking law firm that prides itself on providing exceptional trust and estate administration services. We are committed to excellence, client satisfaction, and maintaining the highest standards of integrity and professionalism. Our team works virtually, offering flexibility and the opportunity to collaborate with top legal...
-
Investigator - Spain
hace 4 semanas
España Chainalysis Inc. A tiempo completoThe team of investigators at Chainalysis are world-class problem solvers adept at conducting complex cryptocurrency investigations. We help our customers with the biggest and most complex investigations and along the way, make the world a safer place.Investigators are equal parts technical knowledge, tenacity, and intuition. As a Chainalysis Investigator you...
-
Inside Presales Computing TC with Czech
hace 3 días
España Hewlett Packard A tiempo completoToday HP is a $50+ billion fortune 50 company with just under 50,000 employees worldwide across 190 countries. HP is about innovation, it’s who we are and what we have been doing since 1939, we keep reinventing ourselves. Together we challenge convention, pushing each other to surprise the world.We are currently seeking dedicated individuals to join our...
-
Director Global Pharmacovigilance
hace 1 mes
España Tevapharm A tiempo completoDirector Global Pharmacovigilance - Safety PhysicianDate: Sep 23, 2024Location: Madrid, Spain, 28108Job Id: 58386Together, we’re on a mission to make good health more affordable and accessible, to help millions around the world enjoy healthier lives. It’s a mission that bonds our people across nearly 60 countries and a rich, diverse variety of...