Customer Service Intern

hace 3 semanas

Madrid, España General Mills A tiempo completo

Great things are happening in the Europe and Australia (EUAU) region. Each day, our 2,500 plus colleagues bring their passion to our offices, manufacturing sites, R&D center, and commercial/distributor markets across Europe, Australia, and New Zealand. We are energized by over 150 years of bringing people together with the food they love. With beloved brands Old El Paso, Häagen-Dazs, Nature Valley, Betty Crocker, Fibre One, Latina Fresh and more, we are on a mission to become the undisputed growth leader in food for EUAU. In a world that's ever-changing, we look to stay ahead and seek people who share our love of food and are hungry to shape the future.

What your role is As part of the Supply Chain team, the Customer Service Intern will report to the Customer Service & Logistics Manager.

Key Responsibilities Support the Customer Service on the following activities:
Take ownership of the Order to Cash process, managing every stage from order placement to invoicing and payment, ensuring everything runs smoothly.
Act as a key point of contact between customers, suppliers, and internal teams (Sales, Finance, Marketing), supporting clear and efficient communication.
Collaborate closely with the Finance team to streamline invoicing, ensuring accurate and timely billing.
Manage customer claims , working internally to resolve issues quickly while maintaining a positive experience for clients.
Process supplier invoices , ensuring accuracy and timely payment to maintain strong partnerships with vendors.
Provide valuable insights by reporting on point-of-sales data, contributing to strategic decision-making.

What you will bring to the team Qualifications: Administration, management, etc.
Good level of English.
Proficiency in Spanish.
Skills and Competencies: Computer proficient with Microsoft Office.
Strong interpersonal and administrative skills.
SAP knowledge.
Very strong analytical skills, and execution focused.
Highly oriented to results.

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