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Title : Solutions Engineer Location : VN, 844 VN, 844 Requisition ID : 126213 Job Summary Working closely with one or more client executives, the ATS aligns NetApp's technical strategy to the customer's longer-term vision and goals, addressing business and IT challenges with uniquely differentiated solutions. To formulate and execute on this strategy, the ATS interacts with a wide range of customer stakeholders and engages the right NetApp team / expertise on solutions, products, ecosystem, and industry. Job Responsibilities Understands customer's business, challenges, opportunities and imperatives though active engagement and discovery with many stakeholders. Leverages robust customer knowledge and intimacy to deliver a technical strategy and differentiated solutions to a full spectrum of account stakeholders. Understands customer's use cases, applications, and perceived value of NetApp solutions. Maintains and expands customer stakeholder base, owning key customer relationships. Expands partner network, owning key alliance or reseller partner relationships. Aligns a broad set of NetApp and partner resources to craft and deliver against technical strategy. Identifies growth opportunities outside of existing install base of customers, workloads, and products. Continually develops appropriate industry, solution, and technical acumen needed to increase relevance and footprint in accounts. Evolves soft skills and practices behaviors that improve effectiveness and set the bar for customer expectations. Increase NetApp revenue in the aligned accounts, maximizing NetApp share of wallet within the account Ensure and manage a portfolio play that reflects NetApp's complete opportunities Deep understanding of customer's technical landscape & challenges Education 8 years of relevant experiences is preferred. A Bachelor of Arts or Sciences Degree in Electrical Engineering Computer Science or equivalent is required. Technical knowledge : On all NetApp technologies, partner offerings and competitive landscape on a customer business perspective level Drive for results : Through customer obsession and being the technical authority to win opportunities with appropriate workload specialists' engagement Communication and planning : As a key member in the account team and with customers and partners Business knowledge : Value proposition mapped to customer requirements Leadership : Technical leadership in team selling environments Ownership of technical relationship with the customer at the executive level Job Segment : Electrical Engineering, Computer Science, Outside Sales, Engineer, Electrical, Engineering, Technology, Sales #J-18808-Ljbffr
