Engineering Manager

Our technology and communication innovations power the success of the global air travel industry. Leads the definition, design, and productization of software systems that transform how Datalink services are monitored, configured, and operated across SITA's global infrastructure. System Engineering Leadership Lead the system requirement definition and design of next-generation Datalink Monitoring, Observability, Provisioning, and Configuration Management systems. Guide engineers technically across system design, implementation, and review activities, serving as principal technical contact and coordinator within the domain. Enforce engineering quality through modern system definition practices, observability standards, and secure-by-design principles. Lead and participate in technical reviews to ensure solutions are high-quality, maintainable, testable, scalable, and supportable. Leverage personal expertise and advanced AI tools to drive productivity, engineering quality, and delivery excellence. Drive the modernization of legacy monitoring and configuration management assets while ensuring operational continuity throughout the transition. Define and design provisioning and configuration management capabilities that align with SITA's technology stack, lifecycle management, validation, deployment, and governance practices. Ensure proposed solutions are resilient, scalable, production-ready, and aligned with the long-term evolution of the Datalink Observability and Configuration systems. Act as technical lead across a distributed engineering team, providing direction, mentorship, and hands-on problem-solving support. Work closely with software engineers, architects, product managers, operations teams, and business stakeholders to define system requirements and deliver solutions. Lead the definition and design of SITA's next-generation Datalink Monitoring and Configuration systems, including modern telemetry, alerting, visualization, and operational capabilities. Drive the progressive modernization of legacy monitoring, provisioning, and configuration management systems while maintaining operational continuity. Create and maintain technical documentation for system architecture, design decisions, and operational procedures, leveraging AI tools to improve documentation quality. Explore and assess emerging technologies, AI tools, and industry developments in observability, distributed systems, and platform engineering. Recommend and champion technical improvements to Datalink Observability and Configuration systems to better meet user and operational needs. 10+ years experience as a Lead technical Analyst, Lead System Engineer or equivalent in building complex and large-scale software systems, with demonstrated technical leadership. ~ Hands-on experience with container orchestration and modern observability ecosystems, including Grafana Labs tools such as Alloy, Loki, Mimir (or Prometheus), Grafana, and OpenTelemetry Protocol. ~ Deep expertise in software and system design, distributed systems, enterprise application development, and modern programming paradigms and frameworks. ~ Experience in software integration, configuration management, APIs (REST, SNMP, TCP/IP), microservices, and backend systems in a distributed systems context. ~ Solid understanding of software architecture principles, modern programming paradigms, and event-based systems (Kafka). ~ Demonstrated ability to lead engineers technically — setting quality guidelines, conducting requirement definition and design reviews, and resolving complex technical challenges. ~ Strong problem-solving skills, with the ability to coordinate technical discussions and collaborate effectively in an international, distributed engineering environment. ~ Proficiency in AI-powered engineering tools for requirements management, static analysis, requirement definition, design, and documentation generation. ~ Fluent in professional English. University degree or equivalent preferably in Computer Science, Software Engineering, Telecommunication or a related field. Experience with aviation, telecommunications, networking, or mission-critical systems. Knowledge of operational support systems, configuration management, service management environments, and related technologies such as ServiceNow. Fluent in professional French. Find out what it's like to join our team and take a step closer to your best life ever. Flex Week: Work from home up to 2 days/week (depending on your team's needs) Flex Day: Make your workday suit your life and plans. Flex-

Location:
Take up to 30 days a year to work from any location in the world. Professional Development: From LinkedIn Learning, Microsoft's Enterprise Skills Initiative, and Airport Council International -available to all employees-to specialized solutions like Pluralsight for technology upskilling, Harvard Business Publishing for people leadership, Stanford for strategic development and man