Customer Service Representative
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Join Our Fast-Growing Team in Spain
Are you a problem-solving pro with a passion for delivering top-notch customer experiences? Do you thrive in a dynamic, international environment? If you're multilingual and love helping people, we'd love to hear from you
At SPSP Health, we're making waves in the e-commerce industry, expanding our reach across Germany, Austria, France, Spain and other EU Countries. Now, we're looking for a Customer Service Superstar to join our team in sunny Madrid
What You'll Be Doing
Assist & Engage – Be the friendly voice our customers rely on Handle inquiries via phone, email, and chat with professionalism and empathy.
Solve Problems Like a Pro – Resolve issues quickly and efficiently, ensuring a great customer experience.
Process Orders & Returns – Ensure seamless order management and handle returns, exchanges, and refunds.
Stay Organised – Keep records updated in our CRM system and follow up on open cases.
Work as a Team – Collaborate with different departments to improve customer service processes.
What We're Looking For
Fluent in Dutch (spoken & written) + good English skills.
Any additional languages like German, Italian, Danish will be an added advantage.
Customer-focused mindset – You genuinely care about helping people
Problem-solving ninja – You think fast and handle challenges with ease
Organised & proactive – You juggle multiple tasks like a pro
Tech-savvy – Experience with CRM tools? Even better
What's in It for You?
Competitive salary & benefits
Fun & collaborative team environment
Opportunities to grow & develop
If you're ready to be part of an exciting and growing company, apply now
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