IT Support/Help Desk Informatico

Hace 3 días

Madrid, Area Metropolitana (comarca); Comunidad de Madrid, España Street Smash Burgers Jornada completa
At Street Smash Burgers, we believe that the success of a growing brand starts with the people who build it every day. We are a young, ambitious company with a presence in Portugal, Italy, Switzerland, and Spain, combining operational efficiency, innovation, and a strong team culture. With an expanding structure and a dynamic environment, we are looking to strengthen our IT area with an experienced, self-driven, and results-oriented professional. Troubleshoot and resolve issues with computers, printers, email, passwords, applications, and network. Install, update, and maintain software across devices. Escalate complex issues to Level 2/3 or specialist teams (systems, networks). Maintain an accurate inventory of company hardware and software. 3 years of experience in IT support, helpdesk, or a similar role. ~ Solid knowledge of Windows environments, Microsoft 365, and common business applications. ~ Basic understanding of networks, hardware, and user access management. ~ Fluent English and Spanish; additional languages (Portuguese, Italian) are a plus. ~ Autonomy and direct influence in shaping the IT Department. Ongoing training and professional development opportunities.