Senior Cloud
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Ingram Micro is seeking a Senior Technical Support Engineer to act as a technical authority for complex customer challenges. You will own escalations across Azure, AWS, and ERP-integrated environments, lead incident response, and partner with Engineering, Product, ERP, and vendor teams to improve system resilience and customer experience.
The role requires 5+ years in cloud support or related fields, a strong SQL/database background, and ITIL familiarity.
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