Product Support Specialist

Product Support Specialist – Joint Replacement Burgos  The Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence. Additional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers. Providing support for MAKO robotic procedures, and manual joint replacement surgeries. Providing theatre and wider HCP staff with training on Stryker products. Auditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice. Implementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group. Observing customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support. Developing an understanding of the local healthcare environment and regional strategy. Bachelor’s degree within the field of biomedical engineering, medical technology, health sciences or Medical Certification (i.e. Native level of Spanish and advanced level of English (C1 minimum) Valid EU driver’s license Previous experience as Product specialist, Clinical specialist, Nurse, or Biomedical engineer in the healthcare industry MBA or Master’s degree within the field of biomedical engineering, medical technology, and health sciences Experience with clinical training and education programs Company Car. As this is a field-based role with regular on-site meetings with customers, you will be provided with a customized company car including fuel card and all services. MAKO Product Training. To become a certified MAKO Product Specialist, you will complete a 6-month product training in English including co-travelling, surgery’s observation in the operating room and a final exam. At Stryker

we offer
great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement. Recognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. En Stryker creemos que la transparencia ayuda a los candidatos a tomar decisiones informadas sobre su próximo paso profesional. Además del salario base, este puesto puede ser elegible para compensación variable (como bonos y/o comisiones, cuando corresponda), junto con el paquete completo de beneficios de Stryker. Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.