Email Marketing Specialist
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About the Role
Our client, a US-based full-service marketing agency and close Klaviyo partner, is looking for an Email Marketing Specialist to join its email team as a strategist across multiple ecommerce client accounts. Dedicated designers and builders handle creative and technical execution, so your focus stays on strategy, performance, and quality. Own email and SMS strategy for multiple client accounts in Klaviyo, including flows, campaigns, segmentation, A/B testing, and pop-ups campaigns), core flow coverage, campaign cadence, segmentation quality, list growth, deliverability health, integrations, and billing/active profile optimization Diagnose and fix deliverability issues, including authentication/domain setup, inbox placement testing, content adjustments, and list hygiene Report on performance and explain strategic decisions using revenue and engagement data Collaborate with the head of email, designers, builders, media buyers, and other marketing teams Solid understanding of lifecycle marketing and customer progression from first touch to repeat purchasePractical experience troubleshooting deliverability issues Experience making and defending decisions with performance and revenue data Strong written and spoken English Klaviyo integrations, API/custom events, or non-Shopify setups BFCM campaign planning and execution Exposure to hospitality, B2B, or subscription brands They are curious and technically minded, enjoy digging into flow logic and deliverability data, and treat the accounts they manage as their own, including owning outcomes when results drop. They communicate clearly and confidently, are comfortable with occasional client conversations, and work well within a structured team where strategy and execution are split across roles.
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