Field Medical Specialist

Customer Experience Specialist (CES) Transplant

Location:
Madrid Territory: Madrid – LevanteAbout the jobAt Sanofi, we are driven by one purpose – we chase the miracles of science to improve people's lives. Our team, across some 100 countries, is dedicated to transforming the practice of medicine by working to turn the impossible into the possible. We are an innovative global healthcare company with a focus on immunology that extends to innovation in transplant medicine. Across different countries, our talented teams are determined to deliver a best-in-class customer experience using the best of digital, artificial intelligence and personal know-how. Our vision is to become leaders in the Transplant therapeutic area by collaborating with key partners to shape new SOC practices across the transplant continuum of care with innovative, clinically differentiated portfolio opportunities that offer organ preservation and extended life–years to patients with improved quality of life (QoL). In this sense, we are investing in science to develop a pipeline of assets targeting new and important disease pathways across the transplant therapeutic area. Collect continuous insights and competitive intelligence data from the field and share it with Sales, Marketing, Customer Engagement & Medical Teams to analyze market trends, evaluation of healthcare practice and competitor activities to adjust strategies as needed. Develop customer-focused plans aligned to the Brand Strategy. Orchestrate the unbranded campaign, leveraging Sanofi channels to raise awareness for better management of prevention, implementation, and monitoring patients in geographical area (including hematologists and other Specialties) Strengthen mastery of disease and product through HCP engagements in key congresses and scientific meetings. Develop a valuable relationship with HCPs based on quality medical information and ethical approach in compliance with the regulatory framework. During Launch: Achieve sales goals and qualitative performance parameters in the assigned area. Develop and implement commercial, customer-focused projects to optimize patient care in collaboration with our key customers. Identify and execute plans aligned with the Brand Strategy and in close collaboration with Medical, Customer Engagement and other relevant functions. Collect continuous insights and competitive intelligence data from the field and share it with Sales, Marketing, Customer Engagement & Medical Teams to analyze market trends, evaluation of healthcare practice and competitor activities to adjust strategies as needed. Organize local symposia and workshops with the key customers. Participate in local, national, and international meetings and symposia. Ensure operating in accordance with Sanofi's code of conduct and all applicable local laws and regulations. ExperienceEstablished experience as commercial representative. Demonstrated marketing, project management and digital competencies (i.e. implement omnichannel strategy...) and experience in key account management including mapping accounts, collecting insights, and establishing account plans for introducing new products at Hospital level. Can work autonomously, learn fast and work in an Agile manner and integrate a TRT (Thoughtful Risk Taking) mindset. Show commercial skills, Outstand networking capabilities and strong negotiating skills. Ability to work in multiple projects and dynamically adjust priorities due to changing circumstances. Agile learning accross the LCM.
Office package, advanced level, CRM and others, omnichannel approach, Power BI, AI tools and others. Data analytics. Ideally complemented with a commercial training or master. Valid driver's license. English (reading and understanding, speaking highly desired).
Take good care of yourself and your family, with a wide range of health and wellbeing benefitshigh-quality healthcareprevention and wellness programsat least 14 weeks' gender-neutral parental leave#LI-EUR Pursue progress, discover extraordinary Better is out there. Watch our ALL IN video and check out our Diversity Equity and Inclusion actions at sanofi.
We are an R&D driven, AI-powered biopharma company committed to improving people's lives and creating compelling growth. Our team is guided by one purpose: we chase the miracles of science to improve people's lives. We want to build a healthier, more resilient world, and turn the impossible into the possible by discovering, developing, and delivering medicines and vaccines for millions of people around the world. Discover more

about us
visiting or via our movie We are Sanofi Start a career that makes a difference. It's what drove our evolution from a small French enterprise to one of the world's leading biopharma companies. Whether it's using AI to shorten drug-discovery times or building trust in healthcare, you could be helping our teams make life better for patients, partners, and communities. We open the door for y