Remote Networking Field Service Engineer

Hace 5 días

Oña Burgos, La Bureba (comarca); Provincia de Burgos; Castilla y León, España Honeywell International Inc. Jornada completa

NTT DATA is seeking a Networking Remote Field Service Engineer (L1), an entry level role providing remote technical support to clients by identifying and resolving incidents. You will operate in the region to restore service and drive incidents to a successful resolution, ensuring SLA compliance.

Responsibilities include using service assurance tools, documenting incidents, coordinating with clients and vendors, and maintaining knowledge articles to improve service delivery.

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