Program & Transformation Manager

Hace 3 días

Madrid, Area Metropolitana (comarca); Comunidad de Madrid, España Viseven Jornada completa
Viseven is an AI-native Intelligent Experiences Enabler for life sciences, helping pharma and biotech organizations move from fragmented content operations to connected, compliant, and measurable omnichannel engagement with HCPs and patients. By combining proprietary technology
- eWizard, eVa, Kheiron, and Lexi
- with agentic AI and strategic consulting, we support the full content lifecycle: from creation and MLR validation to localization and omnichannel publishing. Our clients include Top 50lifesciences,pharma,biotech,andmedtech companies around the globe. We are seeking a highly skilled and dynamic Transformation Program Manager to lead and drive the successful implementation of large-scale programmes within our Strategic Clients. This is an exciting, fast-paced, and high-visibility role, working closely with the Sales (Account Directors), Delivery (Delivery Directors), Products and Solution Teams, and the wider Senior Leadership Team to ensure ultimate success, adoption, and Client Satisfaction. As we evolve and adapt to be a leader in Digital Transformation at scale, this role will be instrumental in guiding and managing transformational projects from initiation to successful implementation. Work in collaboration with the Account Director to develop and execute a comprehensive transformation plan, fostering a culture of collaboration, continuous improvement and adaptability. Lead external stakeholder engagement strategies that address concerns and ensure ongoing support through established, effective communication channels. Create and maintain effective project governance Oversee the delivery of the programme in close collaboration with the Delivery Director, ensuring alignment with broader client's objectives and expectations. Collaborate closely with stakeholders and the internal Learning Solutions team to guide the development and implementation of onboarding programs, training workshops, and supportive resources designed to empower end-users in adopting new processes and systems. Ensure all delivery streams are working together effectively, outputs are synchronised where necessary and internal and external dependencies are mapped and managed Ensure good project planning, resource allocation, risk management, and status reporting. Escalate issues as necessary within the project organisation structure Establish and monitor key performance indicators (KPIs) to measure the success of the programme implementation and adoption. Ensure 'compliance' with standards, existing framework and governance for the programme. Network with cross-functional teams through the entire project life cycle, ensuring adherence to Transformation programme management best practices Foster successful adoption through key consideration of change management and lead the evaluation of change adoption rates, using data and stakeholder feedback to identify resistance and deploy targeted interventions for improved engagement. Collaborate with senior leadership, V7 workstreams, and key stakeholders to ensure alignment and buy-in for transformation initiatives across the business Proven experience in managing large-scale business transformation projects. History of being able to manage multiple projects that may overlap or be interlinked when aligning with business requirements Commercial acumen and experience highly preferable Excellent communication and interpersonal skills to foster strong relationships and engage effectively with stakeholders across the organization, including senior leadership and cross-functional teams Strong change management skills to drive successful outcomes Previous experience working on large digital/omnichannel transformation programme. Experience of at least affinity with enabling technologies for deployment of Campaign and Content at scale including CRM, Marketing Automation, CMS, Content Authoring platforms Experience in Modular approaches to deploying Campaign and Content Able to oversee and lead through Delivery Directors and Managers and ensure adherence to strict timelines on time, budget and expectations/success measures. Fluency into English, both verbal and oral Purpose in Every Service Your work will contribute to solutions that help pharmaceutical companies bring innovations to market faster and improve how healthcare information reaches people globally. We believe great work happens when people feel supported, trusted, and connected. Whether it's leading new initiatives, shaping products, or expanding your expertise, you'll have the opportunity to make a visible impact and evolve alongside a global organization. Competitive compensation with performance-based salary reviews Professional and career growth opportunities in a global environment Flexible work format with remote opportunities Paid time off (18 business days) and sick leave according to company policy Family leave (3 paid business days) for important life moments Co