Support Service Manager

Our partner is looking for a Head of Growth Professional Services based in Spain. In this executive-level role, you will take ownership of scaling a growing professional services business specializing in IT transformation consulting and interim management across Europe. Your primary mission will be to evolve an established founder-led sales approach into a structured, high-performing commercial organization capable of accelerating sustainable growth. You will lead the entire revenue lifecycle, from market positioning and pipeline generation to contract negotiations and long-term client partnerships. Working directly with the founders, you will have significant influence over business development, commercial operations, and the company's European expansion. This is an entrepreneurial leadership opportunity offering substantial autonomy, performance-based earning potential, and the possibility to participate in the company's long-term success. performing commercial organization focused on IT transformation consulting and interim management services. Define and execute the European growth strategy, taking full ownership of commercial priorities, revenue objectives, and market expansion initiatives. Manage the complete sales lifecycle, from brand awareness, lead generation, and prospect qualification to opportunity management, contract negotiations, and successful deal closure. performing commercial teams, ensuring the right capabilities, structures, and processes are in place to support business growth. Establish scalable sales processes, operating frameworks, performance indicators, and repeatable playbooks to improve commercial efficiency and predictability. Work closely with founders and senior stakeholders to align commercial strategy with business objectives, service delivery capabilities, and long?Foster a high-performance sales culture focused on accountability, collaboration, entrepreneurship, and measurable results. Monitor sales performance, pipeline development, conversion rates, and revenue growth, using insights to identify improvement opportunities and guide strategic decisions. Develop a strong ecosystem of clients, consultants, partners, and industry stakeholders to support sustainable business development across Europe. Continuously gather stakeholder feedback and adapt commercial strategies to changing market conditions and customer needs. Proven senior?level experience in business development, sales leadership, or commercial management within professional services, particularly IT consulting, IT transformation, or interim management. Demonstrated track record of successfully selling professional services and building strong client relationships across European markets. driven commercial operations. Strong expertise in developing and implementing scalable sales strategies, go?to?market frameworks, commercial playbooks, and pipeline management processes. Experience managing the entire B2B sales funnel, including prospecting, lead generation, qualification, relationship development, negotiation, and contract closure. Strong understanding of the professional services business model, including IT consulting, talent-based services, interim management, and client acquisition strategies. Entrepreneurial mindset with the ability to combine strategic planning and hands?Excellent networking and stakeholder management skills, with the ability to build and maintain a strong ecosystem of clients, partners, and industry contacts. Strong commercial judgment and analytical capabilities, with experience using pipeline metrics, sales performance indicators, and market feedback to drive business decisions. Outstanding leadership, communication, and negotiation skills, with the confidence to engage directly with founders, senior executives, and enterprise decision?A strong sense of entrepreneurship, supported by a collaborative approach and the ability to inspire teams toward ambitious commercial objectives. Attractive compensation structure with unlimited commission opportunities linked to commercial performance. Significant freedom to shape the European growth strategy, commercial organization, and go?to?market approach. Flexible working arrangements: Choose your preferred location, with fully remote and hybrid working options available across Europe. market fit, proven client success stories, and demonstrated service delivery capabilities. winning consultancy and employer brand to strengthen market credibility and accelerate business development. Opportunity to build and scale a commercial organization with substantial ownership and long?Suitable for permanent full?time executives as well as interim or freelance professionals.