Head Of Services

Monitor and analyze commercial performance data across branches, including order backlog, revenue forecasts, and sales trends. ~ Ensure swift resolution of client requests and incidents related to contractual agreements. ~ Coordinate commercial and business development actions with the Europe and LATAM branches, aligning regional strategy with area objectives. ~ Lead and develop decentralized, multicultural teams (Services Managers, Project Managers, Branch Managers) across multiple branches, demonstrating proven remote team management capabilities. ~ Drive a strong culture of prevention and safety across all executed works and services, ensuring compliance with applicable regulations. ~ Manage and maintain relationships with key clients, authorities, and other stakeholders within the airport ecosystem, with strong institutional representation skills. ~ Analyze local markets and identify commercial opportunities for services. ~ Oversee people management, administration, and sales within the scope of responsibility. ~ Bachelor's or Master's degree, preferably in Industrial Engineering. ~5–10 years of experience in commercial roles within international service companies or large project management. ~ Proven experience in contract management, warranty control, and commercial KPI tracking. ~ Solid track record leading decentralized or international teams, with demonstrable remote coordination skills. ~ Cultural sensitivity and experience working in international environments (Europe and LATAM). ~ Advanced English (essential); Advanced proficiency in Office, especially Excel and data handling. Competencies We Value Organizational commitment, teamwork, continuous improvement, quality and customer orientation, planning skills, analytical and strategic thinking, decision-making in complex and multi-regional environments, and a strong safety culture. Quiénes somos We are TK Airport Solutions, a business unit of TKE Group. Monitor and analyze commercial performance data across branches, including order backlog, revenue forecasts, and sales trends. ~ Ensure swift resolution of client requests and incidents related to contractual agreements. ~ Coordinate commercial and business development actions with the Europe and LATAM branches, aligning regional strategy with area objectives. ~ Lead and develop decentralized, multicultural teams (Services Managers, Project Managers, Branch Managers) across multiple branches, demonstrating proven remote team management capabilities. ~ Drive a strong culture of prevention and safety across all executed works and services, ensuring compliance with applicable regulations. ~ Manage and maintain relationships with key clients, authorities, and other stakeholders within the airport ecosystem, with strong institutional representation skills. ~ Analyze local markets and identify commercial opportunities for services. ~ Oversee people management, administration, and sales within the scope of responsibility. Bachelor's or Master's degree, preferably in Industrial Engineering. ~5–10 years of experience in commercial roles within international service companies or large project management. ~ Proven experience in contract management, warranty control, and commercial KPI tracking. ~ Solid track record leading decentralized or international teams, with demonstrable remote coordination skills. ~ Cultural sensitivity and experience working in international environments (Europe and LATAM). ~ Advanced English (essential); Advanced proficiency in Office, especially Excel and data handling. Organizational commitment, teamwork, continuous improvement, quality and customer orientation, planning skills, analytical and strategic thinking, decision-making in complex and multi-regional environments, and a strong safety culture. The opportunity to join an international team working on high-impact, technically demanding projects within the airport mobility sector. Hybrid working model: on-site in Mieres (Asturias) with partial remote work. Professional development within a specialized, expanding technical environment, as part of the TK Elevator group. We are TK Airport Solutions, a business unit of TKE Group. TK Elevator (TKE) is a global leader in vertical transportation and urban mobility, providing engineering — from design through installation, maintenance and modernization — for elevators, escalators, moving walkways, passenger boarding bridges, stairlifts, platform lifts and home elevators. From our engineering and manufacturing site in Mieres, Asturias, TKAS offers a full portfolio of airport apron and gate mobility solutions. Our ground support equipment covers preconditioned air, ground power units and potable water units for aircraft turnaround. Our digital solutions — MAX Automate, MAX Monitor & Control and MAX Maintenance Manager — bring AI and remote operation to the apron. We also provide modernization and service programs, including upgrades and spare