Service Management Senior Analyst

Valencia, Spain Full time IQVIA With approximately 90,000 employees in more than 100 countries, IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services for the healthcare industry. IQVIA Healthcare Consulting Services supports healthcare organizations in driving innovation, operational excellence and sustainable transformation, helping clients improve outcomes for patients and healthcare professionals. IQVIA is looking for a Senior Consultant, Change Management to support the successful implementation and adoption of large-scale digital transformation initiatives within public healthcare organizations in the Valencian Community. The successful candidate will be responsible for designing and executing change management processes, communication, stakeholder engagement and training strategies to facilitate organizational adoption and ensure project objectives are achieved. Lead change management workstreams within complex healthcare transformation projects. Design and deliver training programs and educational materials for healthcare professionals and end users. Conduct workshops, interviews and stakeholder analysis activities. Support organizational transition planning and adoption monitoring. Develop documentation, reports, presentations and project deliverables. Collaborate with multidisciplinary teams to ensure alignment between business, operational and technical objectives. Monitor project milestones and proactively identify risks related to user adoption and organizational change. Build strong client relationships and contribute to business development opportunities. MECES Level 2 academic qualification (Bachelor's Degree, Engineering Degree, Licentiate Degree or equivalent). Teaching Certificate (CAP) or equivalent pedagogical qualification. Experience facilitating workshops, training sessions and organizational change initiatives. Experience in Electronic Health Record (EHR) implementations, either as part of the functional team or through Change Management activities. Experience facilitating workshops, training sessions and organizational change initiatives. Ability to manage multiple priorities in a complex project environment. Native Spanish and professional English. Master's Degree in Business Administration, Health Management or related field. Formal Change Management certification (Prosci, APMG, ACMP or equivalent). Project Management certification (PMP, Prince2 or equivalent). Valencia, Spain, Hybrid Formula IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. Multifaceted thought processes spark innovation. Multi-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies. IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide. To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. Minorities/Females/Protected Veterans/Disabled #