Head of Quality Management

An opportunity for a Quality Conformance Manager has arisen within Airbus Operations, Illescas (Toledo). As the primary guardian of product integrity and manufacturing excellence, the jobholder will spearhead quality standards and manage critical customer interfaces. The team is multidisciplinary and operates in a high-energy environment, balancing urgent floor-level interventions with long-term strategic quality planning and digitalization initiatives to drive the plant toward "Gold Standard" excellence. RESPONSIBILITIESOperational Excellence: Resolve urgent quality incidents on the production line and lead cross-functional teams in Practical Problem Solving (PPS) for complex technical issues. Customer Relationship Management: Act as the primary Quality focal point for the customer, leading multifunctional teams to address and resolve quality complaints. Regulatory & Compliance: Define product quality requirements for inspection dossiers and manage the Quality Authorizations framework to ensure personnel certification. Quality Governance: Enforce industry-defined Quality Standards and oversee critical objects such as Quality Escapes, Audits, Manufacturing Non-Conformances, and Concessions. Strategic Leadership: Lead innovation and digitalization projects to streamline quality processes while providing expert compliance advice across the organization. Embed within the Component Delivery Team (CDT) to align quality milestones with production goals and act as an internal SME/coach for Aviation Safety. SKILLSEducation: Aeronautical, Industrial, or Mechanical Engineering degree. Advanced level in English (C1).
Mastery of Quality Management tools (PFMEA, MSA, Control Plans) and proficiency in drafting technical documentation and workflows. 07) or Management of Non-Conformities (MC.
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benefits:
Hybrid model of working when possible, promoting the work-life balance. Collective transport service subject to working calendar/home location. Benefits such as life insurance, health insurance, employee stock options, retirement plan, or study grants. On-site facilities (among others): free canteen, kindergarten, medical office. Possibility to collaborate in different social and corporate social responsibility initiatives. Employment InformationCompany: Airbus Operations SL Employment Type: Permanent ------
- Experience Level: Entry Level Job Family: Quality AssuranceBy submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking. In commercial aircraft, Airbus offers modern and fuel-efficient airliners and associated services. In helicopters, Airbus provides the most efficient civil and military rotorcraft solutions and services worldwide.