Customer Service Representative
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Your next career move starts in Barcelona.
Join our team and support customers of a well-known Spanish airline, in a city known for its architecture, culture, and Mediterranean lifestyle.
At a glance
Location: Barcelona, Spain (on-site)
Languages: Spanish (C1) + English (B2)
Schedule: Full-time, 39 hours/week, rotating shifts
Salary: €19,** gross/year
€1,000 welcome bonus
Performance bonus: €120/month
What you'll do
Support airline customers by phone, with a focus on a great customer experience
Handle high call volumes
Stay calm, empathetic, and solution-oriented when customers are in sensitive or stressful situations
Make good decisions in real time
What we're looking for
Fluent Spanish, C1 (spoken and written)
English, B2 (spoken and written)
Previous customer service experience (required)
Proven experience handling high-volume calls
Resilience in sensitive situations
Strong communication, empathy, and decision-making skills
Availability for rotating shifts
Why you'll like it
A welcome bonus from day one
A monthly bonus you can earn through your performance
A job in one of Europe's most attractive cities
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