Program Manager

About Us
Rakuten TV is one of the leading Video On-Demand platforms in Europe, combining TVOD (Transactional Video-On-Demand), AVOD (Advertising Video-On-Demand), and FAST (Free Ad-Supported Streaming TV). Rakuten TV is available in 43 European territories and currently reaches more than 110 million households via its branded remote-control button and pre-installed app in Smart TV devices. Rakuten TV is part of Rakuten Group, Inc., one of the world's leading internet services companies, focusing on e-commerce, fintech, digital content, and communications. This is a key role for the CPO: you will help ensure that Product & Technology delivers on time and with high quality, that our execution pace improves while quality stays intact, and that leadership has a clear and honest view of what is on track and what is not. You will own how the organisation plans, tracks and reports its work, partnering with squad Product Managers, technology owners and engineering managers, who remain accountable for delivery itself. You will also be a thought partner to the CPO: we expect you to understand the company's strategy, form your own opinion on it, and help shape the annual Product & Technology strategy and plan. Own a single, trusted view of every roadmap item and cross-team project across Product & Technology: owner, dates, dependencies and status. Execution pace and quality: Work with engineering managers and squad leads to improve how work is planned and delivered, without trading quality for speed. Design, run and continuously simplify the processes Product & Technology works with: roadmap commitments, project intake, status definitions, the weekly squad spotlight and review cadences. Strategy and annual planning: Develop a strong understanding of the company strategy and the Product & Technology roadmap, and bring a clear point of view to the CPO.
Support the CPO in building the annual Product & Technology strategy and plan: priorities, trade-offs, capacity and sequencing. Scout and qualify opportunities, and coordinate responses between Sales (commercial owner) and the technology team (technical input).
Requirements7+ years of experience in PMO, program or delivery management within a software, product or technology organisation. Proven track record of improving delivery predictability and execution quality in an engineering and product organisation. Solid understanding of how software is built and shipped, enough to earn the trust of engineers and Product Managers and to challenge estimates constructively. Strong analytical

skills:
comfortable building capacity models, tracking estimates against actuals and turning data into clear recommendations. Strategic thinking: able to understand business strategy, form an independent view and contribute to annual planning. Excellent communication and the ability to influence and drive accountability without formal authority, working with senior stakeholders across cultures and functions. hands-on with project tracking and reporting tools (for example Jira, Confluence, spreadsheets, BI dashboards).
Experience with agile delivery. Exposure to bid or RFP management and a PMP, PRINCE2 or similar certification are a plus. Fluency in English; Spanish or other European languages are a plus. Some Good Reasons to ApplyA key, high-visibility role with a direct line to the CPO and a real voice in shaping the annual Product & Technology strategy. Opportunity to work for a leading company within the rapidly growing OTT market. Regular company outings, off-sites, and team-building events. Private medical insurance or extra money for meal/commuting card. Access to interesting trainings and sponsorships. Our D&I MissionRakuten's corporate mission is to "contribute to society by creating value through innovation and entrepreneurship." Diversity is one of Rakuten's core strategies and a driving force for innovation. To continue to provide innovative services, we strive to respect the uniqueness and values of every one of our Rakutenians, located all around the world, and to create environments where they are able to demonstrate their full potential. When a candidate applies for a position in a Rakuten Group Company, Candidates consent to the use and sharing of their information in accordance with the terms of the Rakuten Recruiting Privacy Policy.