Site Engagement
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Patient & Site Engagement Operations Manager - Sponsor Dedicated (m/w/d)
Reading, Berkshire, United Kingdom
Reading, Berkshire, United Kingdom
Barcelona, Spain
Madrid, Spain
Full time
R
Job Overview
Collaborate with pre and post award stakeholders to manage the coordination, planning, quality and implementation of Patient Recruitment and Retention operational plans on small/mid size studies. Position may be responsible for the implementation of smaller programs in their entirety. Communicate with sponsors and project teams to implement and monitor impact of the recruitment/retention tactical plan; make additional operational and tactical recommendations as needed based on study performance. Collaborate with internal teams and external providers to deliver all appropriate tactics associated with the recruitment/retention strategy. Represent IQVIA Patient Recruitment at site/sponsor-facing meetings (i.e. KOM, IM, F2F/LL, etc.) to present strategy/rationale, train CRAs and site staff, and conduct recruitment support workshops as required. Ownership for study KPI and financial performance.
Essential Functions
- Work together with strategy team to translate recruitment and retention strategy into operational and tactical plans to positively impact recruitment and retention rates for assigned projects
- Serve as internal consultant to project teams to implement operational recruitment plans on new and/or existing projects needing recruitment and retention services
- Manage the scope of work, objectives, quality of deliverables, and other activities of assigned projects (based on scope, may co-manage or independently manage these projects)
- Serve as primary operational project contact for patient recruitment and retention programs with sponsor to ensure appropriate communication channels are maintained and reporting schedules adhered to as required
- Management of assigned project budget(s) to meet financial and company goals (realization targets)
- Coordinate operational and tactical related project activities for study team and sponsor to ensure that overall project milestones are met
- Develop and implement risk management plans for minimizing impact on project objectives and deliverables
- Other duties as assigned by Management
- Maintain knowledge of current recruitment trends, vendors, and technologies to increase productivity and recommend additional support as needed
- Leverage internal intelligence to support and refine strategy on assigned projects
- Provide technical expertise as able in support of project specific and interdepartmental training efforts
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