German-Speaking CX Team Lead

Hace 5 días

Barcelona, Cataluña, España Cacheflow Jornada completa 42.000 € - 65.000 €/año

Quince, a fast-growing direct-to-consumer brand, is seeking a German-speaking Customer Service Team Manager to build and lead our founding CX team in Barcelona. This hands-on, people-first role centers on standing up a high-performing team delivering luxury-grade service across phone, chat, email and social channels for German customers.

You will hire, coach and develop frontline German-speaking specialists, collaborate with product, logistics and marketing, and drive measurable impact by