Remote Field Service Engineer

Hace 1 día

Madrid, Comunidad de Madrid, España Airbus Defence And Space Trabajo remoto Jornada completa 23.000 € - 32.000 € Por obra

NTT DATA is seeking a Networking Remote Field Service Engineer (L1) to operate in-region and provide remote technical support to clients by identifying and resolving incidents. The role aims to restore service and ensure zero missed SLAs through proactive incident management.

The engineer will maintain support processes, use assurance tools, diagnose problems, perform maintenance tasks, and update knowledge articles while coordinating with teams to deliver effective service recovery.