Customer Experience Specialist
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Your Adventure Starts Here
Ready for a once-in-a-lifetime opportunity in vibrant Valencia? Do you want to work in the sun, grow in a high-performance team, and become part of one of Europe’s most ambitious scale-ups? Then HelloPrint is your place to be.
From our office in Valencia, we make sure our customers love us—by delivering a 9+ WOW experience.
As we continue to grow, we’re looking for a new English-speaking superstar to join our team. Someone who’s passionate about people, excited about delivering amazing service, and eager to learn in a fast-paced, international environment.
Meet the Team
You’ll join our diverse and driven Customer Experience team—full of international colleagues who are all working toward one goal: happy customers. We support each other, challenge each other, and have fun along the way.
What You’ll Do
- Be the first point of contact for our American customers via phone, email, and chat.
- Guide customers to the right product or service by proactively offering advice and solutions.
- Deliver service with a smile and live our core value: Think Like a Customer.
- Collaborate with design, production, and logistics teams to ensure a flawless customer experience.
Do you think you are the missing piece of the puzzle? Keep reading
What We’re Looking For
- Fluent English speaker (native or near-native)
- Experience in Customer Service or a people-facing role is a big plus.
- Passionate about problem-solving, communication, and customer happiness.
- You enjoy structure but thrive in a dynamic, ever-changing environment.
- A great team player who’s always ready to support others.
- You are looking for a position that is full-time and later hours (from 3pm to 11:30pm or from 6:30 pm to 02:00 am)
- Already in Valencia or willing to relocate soon.
- Start your new career abroad today
Perks & Benefits
- Work on-site in sunny Valencia, hybrid or remotely
- Join 100+ international colleagues from 30+ nationalities
- Free breakfast, lunch, and healthy snacks — all on us
- Weekly Spanish classes to help you settle in
- A free bi-weekly Bueno Bootcamp
- Attractive discounts on Urban Sports Club for a wide range of sports
- Support with Spanish relocation & administration
- A dynamic, entrepreneurial, and international environment
- A community of like-minded young professionals in Valencia
- Opportunities to Design Yourself and grow fast in your role
- Friday drinks, seasonal events & the best HelloPrint parties
- A unique company culture — HelloPrint is Great Place To Work-Certified
- Real challenges in a fast-growing e-commerce company
Start Your HelloPrint Adventure
Take the leap and start your international career in Valencia. Grow your skills, meet incredible people, and make a real impact.
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