Hybrid Customer Experience Specialist
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Placements24 is seeking a Customer Service Representative for our Queenstown, Eastern Cape operations. You will be the primary contact for customers, handling inquiries, processing orders, and resolving issues to ensure a positive shopping experience.
The role combines in-office duties with hybrid work flexibility, requiring patience, empathy, and strong communication. You will maintain customer records in the CRM, assist with administrative tasks, and look for upsell opportunities while