Senior Technical Business Analyst

Are you passionate about collaborating with business teams and stakeholders to analyze, improve, and automate processes? Do you thrive in a dynamic environment where your expertise shapes the quality culture and enhances product reliability? If so, join us as a Senior Technical Business Analyst and play a vital role in our mission. Be a part of our team and help us deliver innovative solutions that make a real impact.

At SkyCell, we're on a mission to change the world by revolutionizing the global supply chain. Our cutting-edge temperature-controlled container solutions are designed to ensure the safe and secure delivery of life-saving pharmaceuticals, with sustainability at the core of everything we do.

We're a fast-growing, purpose-driven scale-up where you'll make an impact, feel empowered, and thrive in a diverse, innovative environment.

Why SkyCell?

• 🌱 Purpose‑Driven Work: Make a real difference by contributing to a more sustainable future in global logistics and healthcare
• 🚀 Innovation at Heart: Work with cutting-edge technology and be at the forefront of supply chain innovation
• 🌎 Stronger Together: Join a supportive team of talented individuals from over 40 countries, where we work together every step of the way
• 💡 Growth Opportunities: We believe in investing in our people – continuous learning and development are key pillars of SkyCell
• 🏆 Award‑Winning Culture: Join a workplace recognized for its commitment to excellence with a ‘Great Place to Work' award, as well as a Platinum Ecovadis rating highlighting our sustainability and employee well‑being

What You'll Do

• Use technical artifacts to document business requirements (process flows, entity diagrams, etc)
• Own Epics and User Stories throughout the delivery lifecycle
• Assess and compare different solutions to address business requirements
• Maintain technical documentation
• Collaborate with engineers/QAs/product/UX in clarification of requirements and feature development
• Capture non‑functional requirements (e.g., scalability, performance, security)
• Validate assumptions via data analysis with stakeholders and tech teams
• Translate complex business needs into technical specifications and solutions
• Specify and document integration solutions to ensure system interoperability
• Support testing & UAT activities including writing and reviewing of IT
• Analyze complex datasets to extract insights and enable data‑driven decisions
• May contribute to testing strategies for automation and non‑functional requirements
• Design and develop Power BI dashboards and reports for business feedback
• Use SQL for basic reporting (aggregations, calculations, summaries)
• Assist Sales, Product & other internal stakeholders teams with RFPs, demos, and POCs
• Contribute to Release management activities

Requirements

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience
• Detail‑oriented with a commitment to high quality and accuracy
• Knowledge and proficiency in modelling notations, such as UML, DFD, ERD, system architecture diagrams etc
• Experience in requirements engineering and business process modelling
• Knowledge of Agile software development methodology
• Ability to work collaboratively in a team environment and manage multiple priorities

What You'll Bring

• Bachelor's degree in Computer Science, Information Technology, or equivalent experience
• Detail‑oriented with a commitment to high quality and accuracy
• Knowledge and proficiency in modelling notations, such as UML, DFD, ERD, system architecture diagrams etc
• Experience in requirements engineering and business process modelling
• Knowledge of Agile software development methodology
• Ability to work collaboratively in a team environment and manage multiple priorities

Benefits

What's In It For You?

• ⚡ Flexibility & Balance: Flexible working hours and work‑life balance allow you to tailor work to fit your life
• 🌟 Recognition & Growth: Opportunities for career advancement in a company that values your contributions
• 💼 Remote role with opportunities for ad hoc face‑to‑face interactions to inspire collaboration amongst a globally diverse team
• 🎉 Company‑wide Events: Join us for company events to celebrate successes, build teams, and share our vision. Plus, new joiners experience SkyWeek, our immersive onboarding program
• 👶 Generous Maternity & Paternity Leave: Support for new parents with competitive maternity and paternity leave
• 🏖️ Annual Leave & Bank Holidays: Enjoy a generous annual leave package, plus local bank holidays to recharge and unwind