Empleos actuales relacionados con Customer Care Officer - Murcia, Murcia - buscojobs España
-
Student Care Officer
hace 3 semanas
Murcia, Murcia, España JR Spain A tiempo completoUniversidad Católica San Antonio de Murcia**Únete a nuestro equipo en la UCAM como Student Care Officer**¿Te apasiona trabajar con jóvenes y ayudarlos a tener éxito académico y personal? En la UCAM buscamos una persona para el Departamento de Admisiones Internacionales que se sume a nuestra comunidad universitaria y acompañe a nuestros estudiantes en...
-
Student Care Officer
hace 2 semanas
Murcia, Murcia, España JR Spain A tiempo completoUniversidad Católica San Antonio de Murcia **Únete a nuestro equipo en la UCAM como Student Care Officer**¿Te apasiona trabajar con jóvenes y ayudarlos a tener éxito académico y personal? En la UCAM buscamos una persona para el Departamento de Admisiones Internacionales que se sume a nuestra comunidad universitaria y acompañe a nuestros estudiantes...
-
Student Care Officer
hace 3 semanas
Murcia, Murcia, España JR Spain A tiempo completoUniversidad Católica San Antonio de Murcia **Únete a nuestro equipo en la UCAM como Student Care Officer**¿Te apasiona trabajar con jóvenes y ayudarlos a tener éxito académico y personal? En la UCAM buscamos una persona para el Departamento de Admisiones Internacionales que se sume a nuestra comunidad universitaria y acompañe a nuestros estudiantes en...
-
Customer Care Specialist
hace 3 semanas
Murcia, Murcia, España JR Spain A tiempo completoSocial network you want to login/join with: Customer Care Specialist - Romanian and Spanish, murcia col-narrow-left Client: Heymondo Location: murcia, Spain Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 35964430491582464032460 Job Views: 1 Posted: 23.07.2025 Expiry Date: 06.09.2025 col-wide Job Description: Heymondo is a...
-
Customer Care Specialist
hace 3 semanas
Murcia, Murcia, España JR Spain A tiempo completoSocial network you want to login/join with:Customer Care Specialist - Romanian and Spanish, murciacol-narrow-leftClient:HeymondoLocation:murcia, SpainJob Category:Other-EU work permit required:Yescol-narrow-rightJob Reference:35964430491582464032460Job Views:1Posted:23.07.2025Expiry Date:06.09.2025col-wideJob Description:Heymondo is a rapidly growing travel...
-
Customer Care Specialist
hace 1 semana
Murcia, Murcia, España JR Spain A tiempo completoSocial network you want to login/join with: Customer Care Specialist - Romanian and Spanish, murcia col-narrow-left Client: Heymondo Location: murcia, Spain Job Category: Other - EU work permit required: Yes col-narrow-right Job Reference: 35964430491582464032460 Job Views: 1 Posted: 23.07.2025 Expiry Date: 06.09.2025 col-wide Job...
-
Customer Care Agent with European Languages
hace 4 semanas
Murcia, Murcia, España Barkibu • Pet Health Insurance A tiempo completoWhat's Barkibu? Barkibu is a veterinary insurance designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support...
-
Customer Focus Officer
hace 2 semanas
Murcia, Murcia, España JR Spain A tiempo completoSocial network you want to login/join with: Money Laundering Reporting Officer, Murcia Client: Location: Murcia, Spain Job Category: Other - EU work permit required: Yes Job Reference: 348390934402039808032460 Job Views: 1 Posted: 23.07.2025 Expiry Date: 06.09.2025 Job Description: Nebeus is an all-in-one fintech platform based in Argentina,...
-
Customer Care Agent with European Languages
hace 4 semanas
Murcia, Murcia, España Barkibu • Pet Health Insurance A tiempo completoWhat's Barkibu?Barkibu is a veterinary insurance designed to ensure dogs and cats receive the medical care they need without the worry of high expenses. At Barkibu, we dream of a world where every pet can access top-tier healthcare without financial barriers standing in the way. We're committed to providing pets and their pet parents with the support...
-
Customer Care Specialist
hace 4 días
Murcia, Murcia, España Novo Nordisk A S A tiempo completoDurante más de 100 años, hemos estado traduciendo las necesidades médicas no cubiertas de las personas que viven con enfermedades crónicas en tratamientos innovadores. Así, combinamos nuestra innovación y excelencia comercial, para transformar ideas audaces en fármacos que salvan vidas.¿Te gustaría ser parte de esta misión? Entonces, inscríbete a...
Customer Care Officer
hace 4 semanas
Social network you want to login / join with :
Customer Care Officer (w / m / x) (NL & FR), Murcia
Location : Murcia, Spain
Job Category : Customer Service
EU work permit required :
Job Reference : 2h1249o9-197891
Job Views : Posted :
09.07.2025
Expiry Date : 23.08.2025
Job Description :
DOCTENA is a company dedicated to improving access to healthcare by enabling patients to book appointments online and via mobile apps. We are the market leader in countries we operate in: Luxembourg, Belgium, Netherlands, Germany, Switzerland, and Austria.
If you are looking for a fast-moving, growth-oriented start-up in Digital Healthcare, this is it
The role of Customer Care Officer is central to the success of this mission, as your contribution will be to help increase the number of patients and doctors using DOCTENA.
Your responsibilities will be to :
- Deal directly with customers via telephone, chat, or our ticketing system.
- Respond promptly to customer inquiries.
- Handle and resolve customer issues.
- Obtain and evaluate relevant information to handle product and service inquiries.
- Set up new customer accounts and deliver remote training to new Doctena Pro customers to ensure the best adoption of our product.
- Review, prepare, and import patient data into Doctena Pro.
- Process orders, forms, applications, and requests.
- Organize workflow to meet customer timeframes.
- Direct requests and unresolved issues to the appropriate resource.
- Keep records of customer interactions and transactions, including inquiries, comments, complaints, and actions taken.
- Communicate and coordinate with internal departments.
- Follow up on customer interactions.
- Provide feedback on the efficiency of the customer service process.
Your work environment :
You will join a team of passionate, young professionals dedicated to building the best online medical service offering in Europe. The position is fully remote with occasional visits to the headquarters in Luxembourg.
We offer a full-time contract with an attractive salary package and benefits based on your experience.
Working for a promising startup is considered a lifestyle choice as much as a career move. Our roles are challenging but come with significant advantages and fulfillment for those who succeed.
- You bring a high school diploma, general education degree, or equivalent.
- You have knowledge of customer service principles and relevant computer applications.
- You possess strong verbal and written communication skills.
- You are comfortable working with computers and IT systems.
- You enjoy problem analysis and solving.
- You pay attention to detail and accuracy.
- You enjoy working in a team environment.
- You can integrate well into a team and balance autonomy with collaboration.
- You are hands-on and open to unknown situations.
Language skills are crucial for this role. You should be able to speak and write in Dutch and French, with English as the common office language.
J-18808-Ljbffr
#J-18808-Ljbffr