Remote Customer Care Specialist — Healthcare Telecare
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TDCX in Spain (Barcelona area) is seeking a customer care professional to support care organizations and operate Telecare systems. You will resolve inquiries related to robots, alarms, and Telecare operations, with escalation to Tier 2 as needed.
The role emphasizes patient/worker empathy, clear communication, and accurate documentation, in a flexible work environment connected to a global BPO leader.