Customer Engineer — SaaS Onboarding
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Aircall in Madrid is seeking a Customer Engineer to partner with customers through onboarding, integrations, and ongoing adoption of our platform. You will translate technical concepts into business outcomes and work with cross-functional teams to ensure customer success.
You will guide customers on feature adoption, including Aircall's AI offerings, monitor health, and support renewals with technical insights while communicating clearly with both technical and non-technical stakeholders.