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Client Service Assistant

hace 1 mes

Salamanca, Salamanca, España TN Spain A tiempo completo

Social network you want to login/join with:

Client Service Assistant (Ebilling And Collections), Salamanca

col-narrow-left

Client:

TransPerfect

Location:

Salamanca

Job Category:

Other

-

EU work permit required:

Yes

col-narrow-right

Job Views:

2

Posted:

27.04.2025

Expiry Date:

11.06.2025

col-wide

Job Description:

We are looking for an engaging, open-minded, and tech-savvy professional to join our well-established and dynamic Collections department. Your main focus will be to respond to and assist with the registration and setup of new clients' accounts in their chosen e-billing portals and our internal system. You will help complete vendor forms and produce necessary documents. You will troubleshoot technical, invoice, or collections issues, ensuring e-billing invoices are uploaded and paid close to the agreed payment terms. You will collaborate with the E-billing Team Lead, Collections Team, Clients, Sales, and other stakeholders to resolve portal and invoice submission issues.

Responsibilities:
  1. Assist with new client registration and onboarding into e-billing portals.
  2. Complete vendor forms, compile, and produce accurate documents.
  3. Create and update user details; guide clients on portal access and use.
  4. Monitor and follow up with Sales to ensure timely invoice uploads (