Customer Support Agent with English

hace 2 semanas

Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Atos SE A tiempo completo

Press Tab to Move to Skip to Content Link

Select how often (in days) to receive an alert:

Who we are.
We are a team of passionate experts with a clear ambition: applying digital technology toadvance what mattersfor our clients and society.
Together we createreliable and responsive digital foundationsfor the world's businesses, institutions, and communities.
Learn more on Advancing what matters

Join our dynamic team and be a part of a company that values exceptional customer service and innovative solutions. We are dedicated to providing top-notch support to our clients and are looking for a passionate and skilled individual to join us as a Customer Support Service with English

Responsibilities:

  • Interact with customers via telephone, e-mail, and web, providing technical support and problem-solving expertise.
  • Identify, evaluate, and prioritize customer issues and complaints.
  • Analyze customer problems and develop effective resolution plans.
  • Contribute to the helpdesk knowledge base by identifying resolution gaps and authoring submissions.
  • Evaluate new services, processes, and technologies introduced at the helpdesk.
  • Participate in training programs to support new technologies, procedures, and customer service enhancements.
  • Collaborate with departmental staff to promote and maintain strong customer service values.
  • Escalate unresolved issues to support leads or designated service groups.

Requirements:

  • Languages:Proficiency inEnglish (mandatory).
  • Skills:Basic PC skills, excellent communication abilities.
  • Availability:Willingness to work in shifts (7x24, 40 hours per week).
  • Experience:No specific experience required; initial training will be provided.
  • Attributes:Service-oriented, proactive cooperation, results-focused, initiative, and customer-oriented.

Job Type:Full-Time, Shift Work (7x24, 40 hours per week)

Here at Atos, diversity and inclusion are embedded in our DNA.Read more about our commitment to a fair work environment for all.

Atos is a recognized leader in its industry across Environment, Social and Governance (ESG) criteria.Find out more on our CSR commitment.

Choose your future. Choose Atos.

Learn more about us
At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here .

Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management – tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here

#J-18808-Ljbffr

  • Customer Support Agent With English

    hace 2 semanas

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Atos A tiempo completo

    About This RoleWe are seeking a passionate and skilled individual to join our dynamic team as a Customer Support Agent with English role at Atos. Our company values exceptional customer service and innovative solutions.As a key member of our support team, you will be responsible for providing top-notch support to our clients via telephone, email, and web...

  • Customer Support Agent with English

    hace 2 semanas

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Atos A tiempo completo

    Join or sign in to find your next jobJoin to apply for the Customer Support Agent with English role at Atos.Get AI-powered advice on this job and access more exclusive features.Join our dynamic team and be part of a company that values exceptional customer service and innovative solutions. We are dedicated to providing top-notch support to our clients and...

  • Customer Support Agent with German and English

    hace 3 semanas

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Atos SE A tiempo completo

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Support Agent with German and EnglishPublication Date: Apr 29, 2025Ref. No: 530248Location:Santa Cruz de Tenerife, ESWho we are.We are a team of passionate experts with a clear ambition: applying digital technology toadvance what mattersfor our clients and...

  • Customer Support Service with English and Finnish

    hace 4 semanas

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Atos SE A tiempo completo

    Customer Support Service with French and EnglishPublication Date: Feb 12, 2025Ref. No: 527410Location: Santa Cruz de Tenerife, ESWho we are.We are a team of passionate experts with a clear ambition: applying digital technology to advance what matters for our clients and society.Together we create reliable and responsive digital foundations for the world's...

  • Customer Support Service with English and Finnish

    hace 4 semanas

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Atos A tiempo completo

    Join our dynamic team and be a part of a company that values exceptional customer service and innovative solutions. We are dedicated to providing top-notch support to our clients and are looking for a passionate and skilled individual to join us as a Customer Support Service with Finnish and English .Responsibilities:Interact with customers via telephone,...

  • Customer Support Service with English and Finnish

    hace 5 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Atos SE A tiempo completo

    Press Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Customer Support Service with English and FinnishPublication Date: May 13, 2025Ref. No: 531406Location:Santa Cruz de Tenerife, ESWho we are.We are a team of passionate experts with a clear ambition: applying digital technology toadvance what mattersfor our clients and...

  • Customer Support Service Agent

    hace 2 semanas

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España beBee Careers A tiempo completo

    About this RoleWe are seeking a dedicated and skilled individual to join our team as a Customer Support Service Agent.As a key member of our support team, you will be responsible for providing top-notch technical support and problem-solving expertise to our clients via various communication channels.Interact with customers through phone, email, and web,...

  • Spanish-Speaking Customer Support Agent In Athens, Greece

    hace 3 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Velenosimeredith A tiempo completo

    Spanish-speaking Customer Support Agent in Athens, Greece 3 days ago Be among the first 25 applicants Now Hiring: Spanish-speaking Customer Support - Greece Are you fluent in Spanish and passionate about technology & design ?Join our team in Athens to support a leading global home tech brandLocation: Athens (Greece) Languages: Spanish (fluent) + English...

  • English B2B Customer Support Specialist

    hace 3 días

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hotelston SLU A tiempo completo

    Empresas: Hotelston SLUHotelston is a fast growing wholesale (B2B) travel service reservation company. Our product Hotelston.com is used by over 6000 travel agents and tour operators in Central and Eastern Europe. Hotelston aims to provide the best price and after-sale support for travel business professionals as well as end-customers. In order to provide...

  • English B2B Customer Support Specialist

    hace 3 semanas

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Hotelston SLU A tiempo completo

    Empresas: Hotelston SLUHotelston is a fast growing wholesale (B2B) travel service reservation company. Our product Hotelston.com is used by over 6000 travel agents and tour operators in Central and Eastern Europe. Hotelston aims to provide the best price and after-sale support for travel business professionals as well as end-customers. In order to provide...