Customer Experience Specialist
Guarda esta oferta y sigue tu búsqueda
Crea una cuenta gratis para guardar empleos, crear alertas y volver a esta oferta desde tu panel.
Al continuar, aceptas nuestros Términos & Política de Privacidad.
Our client is seeking a dedicated Customer Support Specialist to join their fully remote team, serving clients in the A Coruña region and beyond. You will be the primary point of contact for customer inquiries, providing timely and accurate assistance to ensure a seamless user experience. This role is integral to customer satisfaction and retention, operating within a flexible, remote-first environment that empowers employees to deliver exceptional service regardless of location, fostering a culture of trust and autonomy.
About the Role
Our client is seeking a dedicated Customer Support Specialist to join their fully remote team, serving clients in the A Coruña region and beyond. You will be the primary point of contact for customer inquiries, providing timely and accurate assistance to ensure a seamless user experience. This role is integral to customer satisfaction and retention, operating within a flexible, remote-first environment that empowers employees to deliver exceptional service regardless of location, fostering a culture of trust and autonomy.
Key Responsibilities
- Respond promptly and professionally to customer inquiries via email, chat, and phone.
- Troubleshoot and resolve customer issues, providing clear and concise solutions.
- Maintain accurate records of customer interactions and transactions in the CRM system.
- Collaborate with internal teams to elevate and resolve complex customer problems.
- Contribute to the development of support documentation and knowledge base articles.
Requirements
- Proven experience in a customer support or similar role.
- Excellent written and verbal communication skills in Spanish and English.
- Strong problem-solving abilities and attention to detail.
- Proficiency with CRM software and support ticketing systems.
- Ability to work independently and manage time effectively in a remote setting.
Benefits
- Competitive salary and performance-based incentives.
- Fully remote work arrangement with flexible hours.
- Comprehensive health, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional development and career advancement within a growing company.
-
Remote Customer Experience Specialist
Hace 21 horas
Toledo, Castilla-La Mancha, España Azelis Group Trabajo remoto Jornada completa 28.000 € - 42.000 € Por obraAzelis Group is seeking a Customer Support Specialist to join a fully remote team, serving clients across Spain and beyond. You will be the primary contact for inquiries, delivering timely and accurate assistance to ensure a seamless user experience.This remote-first role emphasizes autonomy, collaboration with internal teams, and the development of...
-
Senior Product Designer
Hace 6 días
Toledo, Toledo (comarca); Provincia de Toledo; Castilla-La Mancha, España Fever Jornada completaOverview In this role you own key parts of Fever's app and web experiences within a cross-functional squad. You translate user insights into beautiful, data-informed designs and guide the product's overall experience. You'll collaborate with engineers, researchers, and PMs to deliver high-quality concepts from sketch to final visuals. You drive activation,...
-
Senior Product Designer
Hace 6 días
Toledo, Toledo (comarca); Provincia de Toledo; Castilla-La Mancha, España Deel Jornada completaOverview In this Product Designer role at Deel, you will shape AI-powered product experiences for a global workforce. You'll partner with PMs and developers to turn complex problems into elegant, scalable design solutions across web and app platforms. You'll influence product direction from ideation to release, leveraging design systems and cross-functional...
-
Customer Experience Excellence Specialist
Hace 21 horas
Yunclillos, Toledo, La Sagra (comarca); Provincia de Toledo; Castilla-La Mancha, España Cabify Jornada completaSobre Nosotros: ¿Quieres cambiar el mundo? Eso es exactamente lo que hacemos en Cabify. Trabajamos para que las ciudades sean mejores lugares para vivir, impulsando una movilidad más sostenible y eficiente que conecte a pasajeras/os y conductoras/es con solo pulsar un botón. Puede que algún día las ciudades no necesiten coches privados, pero hasta...
-
Quality Assurance Specialist
Hace 21 horas
Toledo, Castille-La Mancha, España Schreiber Foods Jornada completaJob DescriptionEnsure full compliance with quality and food safety standards across european Schreiber plants, suppliers through the execution and follow-up of audit programs.Job CategoryQualityJob FamilyQuality Laboratory ServicesJob DescriptionEnsure full compliance with quality and food safety standards across european Schreiber plants, suppliers through...
-
Capacity Planning Specialist EU
Hace 2 días
Toledo, Castilla-La Mancha, España OSI International Holding GmbH Jornada completa 42.000 € - 64.000 € Por obraOur Operations Team of OSI Food Solutions searches a Capacity Planning Specialist EU (m/f/d) in either Toledo, Spain/ Bábolna, Hungary or Ostróda, Poland.What your job includesCoordinating and analyzing the overall EU volume flow for assigned areas, ensuring smooth planning and alignment across sitesManaging end-to-end volume planning, including demand...
-
Remote Oracle Data Specialist — Smart View
Hace 2 días
Toledo, Castilla-La Mancha, España FlexTal Staffing LLC Jornada completaMezTal is seeking a detail-oriented Data Specialist to join our Asset Management team. You will gather, clean, validate, and process data for entry into company databases, supporting data integrity and reporting initiatives in a remote setting.The ideal candidate will have experience with Oracle products (Oracle Cloud EPM/Hyperion, Smart View) and advanced...
-
Account Executive
Hace 6 días
Toledo, Toledo (comarca); Provincia de Toledo; Castilla-La Mancha, España Deel Jornada completaOverview As an Account Executive for the EMEA SMB segment, you will drive new business and manage a defined set of prospective accounts. You'll own the full sales cycle—from prospecting to closing—and present Deel's value to multi-stakeholder buyers. This is a high-growth role at a market-leading company shaping the future of global work. Remote work...
-
Toledo, Castilla-La Mancha, España Airbus Jornada completa**Job Description:** An opportunity for a *Data Analyst & Problem Solver Specialist* has arisen within *Airbus Operations*, Illescas (Toledo). The selected candidate will join the Industrial & Plant Operations Team to bridge the gap between complex datasets and strategic business decisions. In this role, you will investigate operational and strategic...
-
Practical Problem Solver, Data
Hace 21 horas
Toledo, Castille-La Mancha, España Airbus Jornada completaJob DescriptionAn opportunity for a Data Analyst & Problem Solver Specialist has arisen within Airbus Operations, Illescas (Toledo).The selected candidate will join the Industrial & Plant Operations Team to bridge the gap between complex datasets and strategic business decisions. In this role, you will investigate operational and strategic issues, perform...