Ingeniero/a de Servicios Remotos
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NTT DATA in Spain is hiring a Networking Remote Field Service Engineer (L1), an entry level engineering role, responsible for operating in region and providing a professional remote technical support service to clients by identifying and resolving technical incidents and problems.
Through proactive incident management, this role will help restore service and ensure SLA adherence, with duties including maintaining support processes, using service assurance tools, diagnosing problems, performing