Head of Customer Success

Hace 4 días

Madrid, Comunidad de Madrid, España Sanoma Learning Jornada completa 90.000 € - 150.000 € Por obra

Sanoma Learning in Madrid, Spain, seeks a Head of Customer Success to build a strategic, data-driven customer service department focused on teachers, schools, and families. You will drive digital transformation, AI adoption, and omnichannel service across the organization.

You will lead a multidisciplinary team, establish KPIs, and partner with commercial and logistics to ensure consistent, high-quality service. Fluency in English is required and Madrid residence is expected.