Management, Customer Service

hace 2 semanas


Zaragoza, Zaragoza, España Enterprise Rent-A-Car A tiempo completo

Enterprise es una multinacional estadounidense la cual engloba un conjunto de marcas líderes del sector y de propiedad familiar. Tiene una red mundial presente en unos 100 países, formada por cerca de 100.000 empleados, más de 9.500 oficinas y más de 1.7 millones de vehículos que trasladan a los clientes a donde deseen o necesiten ir. Somos los líderes mundiales en el sector de los servicios de movilidad con más de 65 años de experiência. En relación a España, Enterprise se instala en el año 2012, y desde ese momento no hemos dejado de crecer y crear muchas oportunidades, contando ya con más de 150 oficinas por todo el territorio.

Cerca del 100% de nuestros empleados empezaron en la compañía realizando el Management Training Programme. Esto te permitirá aprender el negocio desde la base y sobre cómo éste impacta en tu carrera profesional.

¿Cómo será tu día a día?

Como Management Trainee tienes la capacidad de tomar tus propias decisiones que afectarán tanto a tu carrera como a tu equipo. Irás ganando responsabilidad a medida que creces en la compañía para poder desarrollar y mantener nuestras relaciones comerciales. Llevarás a cabo el control de costes, interpretando la cuenta de resultados de tu oficina lo que te permitirá crear una estrategia para mejorar los resultados financieros de tu oficina.

Te enseñaremos a comunicar, influir e interactuar de manera efectiva con todo tipo de clientes, proveedores y compañeros. Aprenderás técnicas de venta, resolución de problemas y cómo resolver posibles conflictos en los equipos. Comprenderás la importancia de ofrecer un servicio excepcional, el cual tendrá un impacto directo en los resultados de tu oficina. En tu desarrollo para ser un / a manager de éxito en Enterprise, aprenderás como liderar, gestionar y formar a tu equipo.

Algunas de las funciones son:

  • Trabajar para lograr los objetivos y KPIs establecidos, tanto individuales como de la oficina.
  • Aprender el funcionamiento del mercado de servicios de movilidad.
  • Gestión contratos de alquiler y reservas.
  • Involucrarse en la gestión de las ventas de la oficina.
  • Comprobar el estado de los vehículos tanto en la entrega como en la recogida de estos.
  • Desarrollar relaciones comerciales con concesionarios, talleres de reparación y otros negocios locales.
  • Conocer la gestión de la cuenta de resultados de la oficina.
¿Qué buscamos en ti?
  • Preferiblemente experiência en atención al cliente y orientación comercial.
  • Estudios de grado universitario finalizados.
  • Flexibilidad para trabajar los fines de semana y / o turnos rotativos.
  • Permiso de residencia de la UE.
  • Movilidad geográfica - la empresa proveerá de un completo paquete de recolocación unido a tu futura promoción.
  • Plan de carrera personalizado con una formación continua.
  • Rápido crecimiento salarial y un atractivo paquete de beneficios.
  • Ambiente divertido, inclusivo y multicultural.
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