Remote Service Delivery Manager
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NTT DATA is seeking an entry level Networking Remote Field Service Engineer (L1) to provide professional remote technical support and resolve client incidents. The role involves diagnosing problems, applying knowledge articles, and escalating as needed while ensuring SLA adherence.
As an entry level engineer, you will work with Cisco/Juniper/Aruba/RiverBed technologies, and you will collaborate with clients and internal teams to restore services efficiently. Remote working is supported.