XSOAR Senior Support Engineer

Hace 3 días

Madrid, Comunidad de Madrid, España Infotree Global Solutions Jornada completa 55.000 € - 75.000 € Por obra

Infotree Global Solutions is seeking an XSOAR Senior Support Engineer in Madrid, Spain, for a long-term contract. You will respond to user-reported issues, perform advanced troubleshooting, and engage cross-functional teams to drive fixes.

The role emphasizes excellent communication, strong networking and Linux skills, and the ability to manage escalated cases within SLAs. You will document actions and contribute to root cause investigations to prevent recurrence.