Norwegian-Speaking Customer Service Agent To Málaga
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We’re looking for a Norwegian-speaking Customer Support Advisor to join our team in sunny Malaga
Could this be the opportunity for you?
In this role, you’ll provide world-class customer service and technical support for a fast-growing start-up in the Norwegian market. Your main focus will be to help customers solve their issues and deliver excellent service via phone and email.
Your Responsibilities
- Provide outstanding customer service and support, both individually and as part of a team
- Deliver high-quality solutions through clear communication and analytical troubleshooting, coordinating with customers and installers
- Handle confidential information with care and professionalism
- Maintain a high standard of service and quality in all interactions
- Manage inquiries via phone and email
- Proactively ensure all customer requests are handled efficiently
- Perform additional administrative or support-related tasks as needed
Your Qualifications
- Previous experience in communication and customer service
- Strong technical understanding and troubleshooting skills
- Comfortable working with computers and digital tools
- Good organizational and analytical abilities
- Problem-solving mindset and a genuine service-oriented attitude
- Team player who contributes to a positive and productive environment
- Knowledge of Microsoft Office
- Excellent communication skills in Norwegian and English
- Ability to work efficiently in a fast-paced environment
- You are already living in Spain and have the necessary documents to work here
What We Offer
- A chance to work for an exciting, fast-growing start-up
- Valuable international experience
- A friendly Scandinavian work environment with great career opportunities
- Flexible working hours - morning and evening shifts, including every other weekend
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