Global Hospitality Tech Support Specialist
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HBX Group is seeking a Product Operations professional to support hotels worldwide using Civitfun solutions. You will resolve technical and functional issues, analyze logs, and contribute to improving our support model and hotel care.
The role involves working with receptionists, hotel managers, and IT teams to provide clear, empathetic diagnoses. The ideal candidate has experience in technical support or SaaS, strong English and Spanish, and familiarity with PMS integrations.