Quality Analyst Consultant Customer Service

hace 4 semanas


Madrid, España Foundever España A tiempo completo
Tasks

Sprichst du Deutsch? Do you speak English? are you looking for a job in a city known for its culture and good climate, such as Madrid? We are looking for a Quality Analyst Consultant.

Training start date ASAP.

Requirements

What do we need?

  • Native level of German.
  • Advanced level of English.
  • Spanish level is not required but it is valuable.
  • Analytical capacity of planning, organization, analysis and management.
  • Being able to create training material.
  • Ability to solve problems effectively.
  • Ability to perform assessments consistently and fairly.
  • High learning capacity and ability to apply new information, systems and work methods.
  • Capacity to work in detail reviewing all process and task.
  • Clear understanding of key objectives.
  • Valuable previous Team management experience.
Benefits

What do we offer you?

  • Salary of €24,000 gross per year, 12 months' pay.
  • Permanent contract (1 month trial period) of 39 hours per week from Monday to Saturday (alternating).
  • The work schedule will be from 9h to 19h with one regular rotating day per week.
  • 4 weeks training from Monday to Thursday from 9h to 18h (with one hour for lunch) and Friday from 9h to 16h.
  • Hybrid work.

INCORPORATION DATE: ASAP.

If you are an ambitious person who enjoys customer contact, this is the ideal position for you )

We are committed to you, we support your training, your family reconciliation, your studies or other professional activity, you set the limits
That's why we offer you the most innovative training plan so that you can continue to develop your skills and knowledge with the sole purpose of never stopping growing,
Move Well, we offer our employees workout routines and practical advice on how to incorporate exercise into their daily lives,
Eat Well, we share articles, ideas, recipes and nutritional support guides, Live Well, we support our employees to live better, with tools for work-life balance, stress reduction, mindfulness and mental health;
Do Well, our teams combine charitable wellness activities with actions to make a difference in the world we live and work in.

Create your best moments. Join the #FoundeverLife



  • Madrid, España Western Union A tiempo completo

    **Customer Service Quality Assurance Analyst** - Madrid, Spain** Do you thrive on working in an environment where the customer is a top priority? Are you detailed oriented with a desire to achieve the best quality? Are you interested in joining a brand-new team, and a business that’s on the move? If so, then it’s time to join Western Unions’ new...


  • Madrid, España Foundever España A tiempo completo

    Tasks Sprichst du Deutsch? Do you speak English? are you looking for a job in a city known for its culture and good climate, such as Madrid? We are looking for a Quality Analyst Consultant. Training start date ASAP. **Requirements**: What do we need? - Native level of German. - Advanced level of English. - Spanish level is not required but it is...


  • Madrid, España Foundever A tiempo completo

    **Description** Sprichst du Deutsch? Do you speak English? are you looking for a job in a city known for its culture and good climate, such as Madrid? We are looking for a **Quality Analyst Consultant.** Training start date **ASAP**. What do we offer you? - **Salary** of €24,000 gross per year, 12 months' pay. - **Permanent contract** (1 month trial...


  • Madrid, España Kramp Groep B.V. A tiempo completo

    Are you looking for a global position where you focus on developing concepts for training and quality coaching in 24 countries in Europe? And are you experienced in working in a Customer Service training role? Do you want to work in an environment where professional and personal growth is encouraged? Then please read the vacancy below. As a Manager Customer...


  • Madrid, España Foundever España A tiempo completo

    TasksSprichst du Deutsch? Do you speak English? are you looking for a job in a city known for its culture and good climate, such as Madrid? We are looking for a Quality Analyst Consultant. Training start date ASAP. RequirementsWhat do we need? Native level of German.Advanced level of English.Spanish level is not required but it is valuable.Analytical...


  • Madrid, España Foundever España A tiempo completo

    TasksSprichst du Deutsch? Do you speak English? are you looking for a job in a city known for its culture and good climate, such as Madrid? We are looking for a Quality Analyst Consultant.Training start date ASAP.RequirementsWhat do we need?Native level of German.Advanced level of English.Spanish level is not required but it is valuable.Analytical capacity...

  • Service Quality Engineer

    hace 3 semanas


    Madrid, España Vertiv A tiempo completo

    Why should you join us?  Vertiv is a global market leader in designing and delivering critical infrastructure solutions.  In the world of high tech and new emerging technologies such as 5G and Edge, data centers have become an essential aspect of our everyday lives. We design and manufacture critical infrastructure that ensures todays interconnected...


  • Madrid, España Page Personnel España A tiempo completo

    Undertake audits and Quality Control checking of outsourced and retained work elements to evidence the service being provided. Take personal responsibility for the Quality Control of own and outsourced work elements to ensure that the highest standards of delivery are achieved. - To book premiums onto business systems within agreed SLAs. - To prepare...


  • Madrid, España Boston Consulting Group A tiempo completo

    WHAT YOU'LL DO As a Senior Knowledge Analyst (SKA) within BCG’s Operations Practice Area, you will work in a growing global team, providing functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis, and expert advisory. You’ll serve as a thought partner and content expert to case teams...


  • Madrid, España Boston Consulting Group A tiempo completo

    WHAT YOU'LL DOAs a Senior Knowledge Analyst (SKA) within BCG’s Operations Practice Area, you will work in a growing global team, providing functional expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis, and expert advisory. You’ll serve as a thought partner and content expert to case teams and...


  • Madrid, España Digital Realty A tiempo completo

    **Your role** The Position reports directly to the Customer Services Manager. Internal contact is with the Operations function and within local office especially the CST interacts with Service Planning Coordinator. External contact is with customers and suppliers. The Customer Service Engineer is responsible for repairs, physical customer implementation...


  • Madrid, España May Business Consulting A tiempo completo

    Hello! We have new job opportunities for you at MBC, would you like to join us? We are looking for a Customer Service Specialist / Telemarketer with advanced level of German language to work as an external consultant for one of our clients from the banking sector . About MBC May Business Consulting is a dynamic international consulting firm offering...

  • Customer Service Intern

    hace 2 semanas


    Madrid, España Abbott Laboratories A tiempo completo

    RESPONSIBILIDADES: Bajo la supervisión y esponsorización del Customer Service Manager, las principales funciones de este rol serán: Dentro del equipo de Customer Service de Iberia (España y Portugal). Ir formándose y aprendiendo para ayudar en la gestión diaria de las responsabilidades básicas de Customer Service, encaminadas a proveer a nuestros...


  • Madrid, España Abbott Laboratories A tiempo completo

    Bajo la supervisión y esponsorización del Customer Service Manager, las principales funciones de este rol serán: Dentro del equipo de Customer Service de Iberia (España y Portugal). Ir formándose y aprendiendo para ayudar en la gestión diaria de las responsabilidades básicas de Customer Service, encaminadas a proveer a nuestros interlocutores y...


  • Madrid, España Hollister Incorporated A tiempo completo

    **We Make Life More Rewarding and Dignified** **Location**: Madrid **Department**: - **Customer Service**: - Processing of orders for the shipment of products to our clients, ensuring that they are processed correctly and on time. - Order follow-up, so that the products are delivered within a suitable period and conditions, working with our logistics...


  • Madrid, Madrid, España The Cigna Group A tiempo completo

    The job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...


  • Madrid, España Western Union A tiempo completo

    **Voice of Customer Analyst** - Madrid, Spain** Do you thrive on working in an environment where the customer is a top priority? Are you keen on analyzing and interpreting customers’ feedback in order to level up the quality of the services? Are you interested in joining a brand-new team, and a business that’s on the move? If so, then it’s time to...


  • Madrid, Madrid, España The Cigna Group A tiempo completo

    The job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...


  • Madrid, Madrid, España The Cigna Group A tiempo completo

    The job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...


  • Madrid, Madrid, España The Cigna Group A tiempo completo

    The job profile for this position is Customer Service Representative, which is a Band 1 Professional Career Track Role.Excited to grow your career?We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right...